Photo of Courtyard Austin Northwest / Lakeline, Austin, TX

Front Desk Agent

Courtyard Austin Northwest / Lakeline

12833 Ranch Road 620 North
Austin, TX 78750

Hotel with 118 Rooms
Managed By Globiwest Hospitality

Marriott Discount

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Compensation: $16.00 to $16.50 per hour, Full-Time
AM-PM Flexible

Front Desk Agent

Job Summary:

As a Front Desk Agent, you will be the first point of contact for guests, delivering outstanding service through check-in, check-out, and daily guest interactions. You’ll ensure a smooth and welcoming experience from arrival to departure.

Responsibilities:

  • Greet guests, process check-ins/outs, and answer inquiries

  • Handle reservations and guest requests efficiently

  • Maintain accurate guest records and payments

  • Communicate with housekeeping, maintenance, and management to ensure guest satisfaction

Qualifications:

  • Excellent communication and customer service skills

  • Prior front desk or hospitality experience preferred

  • Familiarity with hotel PMS systems is a plus

Posted March 27, 2026

About Courtyard Austin Northwest / Lakeline


Northwest Austin Hotel nearby to The Domain & Downtown

Welcome to Courtyard by Marriott Austin Northwest Lakeline. Our guest rooms offer a perfect place to work, relax and recharge. Enjoy our plush bedding, modern spaces and well lit work spaces. Enjoy a reasonably priced meal, Starbucks coffee or cocktail in The Bistro. Conveniently located near many exciting businesses and attractions, there is something for everyone

About Globiwest Hospitality

About the company

Globiwest Hospitality is a privately owned hotel management company that operates and develops hotels across the United States.  The company’s portfolio currently consists of 20 hotels comprising over 1,500 rooms in major metropolitan destinations and top business and travel markets in seven states.  Globiwest Hospitality’s home office is located in Southern California with additional regional offices in New York, Oklahoma and Mississippi.

This winning combination of premium brand selection and strategic market positioning enables all of our hotels to enjoy the rewards of success.

Superior performance in hospitality management

Success begins with a sincere commitment to employees at all levels of service, a passionate desire to satisfy each and every guest and a concentrated focus on the bottom line. Our teams serve as the foundation of every success story for this top-performing hotel management group. People, experience and integrity with the ability to attract the best talent the key to our success.

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