Photo of The Kingsley Bloomfield Hills - a Doubletree by Hilton, Bloomfield Hills, MI

Front Desk Agent

The Kingsley Bloomfield Hills - a Doubletree by Hilton

39475 Woodward Avenue
Bloomfield Hills, MI 48304

Hotel with 144 Rooms
Managed By Crescent Hotels & Resorts
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Compensation: $17.00 to $19.00 per hour, Full-Time

Description

Front Desk operations during your assigned shift to a consistently high standard

  • Ensure your shift team have an current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
  • Advise your shift team of any special events or VIP Guests in the hotel that day
  • Maximize sales revenues through up-selling and marketing program
  • Manage Guest requests, inquiries, and complaints promptly and completely
  • Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

A Front Desk Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Front Office experience in the hotel, leisure, and/or retail sector
  • Strong commercial/business awareness and demonstration of sales capabilities
  • Calm, organized work ethic with the ability to prioritize and meet deadlines
  • Excellent supervisory, inter-personal, and communication skills
  • A passion for delivering exceptional levels of Guest service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted February 24, 2026

About The Kingsley Bloomfield Hills - a Doubletree by Hilton

A comfortable stay close to Detroit

We're a five-minute drive from downtown Birmingham and 22 miles north of Detroit. Cranbrook House & Gardens, and the Cranbrook Academy of Art are five minutes away, and the Frank Lloyd Wright Affleck House is just over a mile from our door. We have an indoor saltwater pool, a modern fitness center, and multiple dining options to explore.

About Crescent Hotels & Resorts

Working Here

Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

We Know Benefits 

Dedicated, satisfied, and engaged associates are the key to our continued success. 

At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

Crescent's benefits offerings include:

  • Healthcare insurance and prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Flexible/dependent-care spending accounts
  • Life insurance and supplemental life insurance
  • Short/long-term disability insurance
  • Domestic Partner coverage
  • Employee Assistance Program
  • 401(k) with employer matching
  • Paid holidays, vacation, and personal time off
  • Tuition reimbursement program
  • Discounted hotel rooms for associates and family

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