Photo of Sheraton Grand Rapids Airport, Grand Rapids, MI

Houseperson

Sheraton Grand Rapids Airport

5700 28th St SE
Grand Rapids, MI 49546

Hotel with 320 Rooms
Managed By Concord Hospitality Enterprises
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Full-Time

Description

We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel’s public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all.

Responsibilities:

• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.

• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.

• Report missing or found articles and any signs of damage or needed repair.

• Provide attentive service to guests, answering questions and securing additional help when needed.

Qualifications:

• Prior housekeeping or hospitality experience preferred.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.

• Flexibility to work varied shifts, including weekends and holidays.

• Commitment to safety, sanitation, and guest service standards.

Benefits (Full-Time Associates Only):

• Competitive wages

• Medical, dental, and vision insurance

• Life insurance and short/long-term disability options

• 401(k) program with company match

• Tuition assistance

• Discounted room rates at Concord-managed hotels

• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted February 25, 2026

About Sheraton Grand Rapids Airport

Fully Renovated & Rebranded as Sheraton Grand Rapids Airport

Located within advantageous proximity to downtown Grand Rapids, and just moments from the Grand Rapids Airport, the “River –City has something for every guest; offering big-city amenities nestled in small-town charm. The Sheraton Grand Rapids –Airport Hotel creates and elegant, comfortable gathering environment with over 20,000 square feet of dynamic and flexible event space for meetings, conferences, weddings and social affairs. Wind down after a day of business or sightseeing with our ultra-comfortable Sheraton Signature Sleep Experience or an exhilarating workout in our modern fitness center or go for refreshing swim in our sparkling pool. We welcome Guest to join us at Solace our on property restaurant located on property. The Sheraton Grand Rapids –Airport is where thoughtful details and timeless service are seamlessly curated with a local touch of Midwestern culture and charm.

About Concord Hospitality Enterprises

Careers and Hospitality Job Opportunities with Concord

Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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