Front Desk Agent
Ponte Vedra Inn & Club
200 Ponte Vedra Boulevard
Ponte Vedra Beach,
FL
32082
What's in it for you? Top pay - Flexible scheduling - Company provided uniforms and dry cleaning benefits - Resort discounts - Company provided 5-diamond training & certifications . . . and so much more!
EDUCATION: High School Diploma or equivalent required. College degree in Hospitality Management preferred, experience can be substituted for education. Ability to speak, read, write, and comprehend the English language at a level sufficient to communicate effectively with clients, members, guests, and co-workers.
TRAINING & EXPERIENCE: Minimum of 2 years resort experience or a Hospitality degree preferred.
JOB KNOWLEDGE:
- Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service. Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
- Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.
JOB SUMMARY: Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.
PHYSICAL ABILITIES: Must be able to drive a motor vehicle. Be able to assist guests with luggage, escort them to the Front Desk, and if needed escort them to their room.
Schedule
Varied to include weekends and holidays
Benefits
- Paid Vacation/Holidays/Sick
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Dry Cleaning/Laundry
- Free Parking
- Staff Cafe
- 401K
The Ponte Vedra Inn and Club is a drug-free workplace. We are an equal opportunity employer.
About Ponte Vedra Inn & Club
Setting the Standard of Excellence for Iconic Florida Beach Resorts Since 1928
A refuge for recreation and reflection. A family vacation favorite. A premier year-round destination for weddings, and social and corporate events. AAA Five-Diamond rated Ponte Vedra Inn & Club is the picture of quiet grandeur, grace, stateliness, and story.
Located on a stretch of pristine beach in northeast Florida, discover a world of elevated oceanfront accommodations paired with gracious, attentive service and endless leisure pursuits. Since 1928 generations of vacation memories have been made here, and we’re welcoming you to make your own.
Many of our 262 elegantly appointed rooms offer stunning Atlantic Ocean views and walk-out access to one of Florida’s most beautiful beaches. From warm and historic to fresh and contemporary, you’ll find the ideal accommodations to suit your style. Choose the dramatic color palette of the Atlantic House, the storied heritage of the Historic Inn Building, the supreme luxury of the Penthouse Suite, and more.
About Gate Hospitality Group
What is the Gate Hospitality Group?
The Gate Hospitality Group is a management organization consisting of four of northeast Florida’s most luxurious and renowned private clubs – Ponte Vedra Inn & Club and The Lodge & Club both located in Ponte Vedra Beach and Epping Forest Yacht Club and The River Club both located in Jacksonville. In addition to serving club members, Ponte Vedra Inn & Club and The Lodge & Club are also award-winning oceanfront hotels where they also cater to resort guests. An expertly trained staff of more than 900 employees enhances the member and guest experience at these four properties by exceeding the highest standards of hospitality.
Careers with the Gate Hospitality Group
The Gate Hospitality Group offers a wide variety of hospitality employment opportunities at every level of experience centering on all aspects of private club operations and resort operations. We welcome candidates for employment who will take pride in being a member of a team dedicated to the art of service. We invite you to learn more!
