Fitness Coordinator
The Fitness Center At South Shore Harbour
3000 Invincible Dr.
League City,
TX
77573
Description
The Front Desk Memberships Coordinator serves as the first point of contact for members, guests, and visitors. This role is responsible for managing front desk operations, handling membership inquiries, and ensuring a welcoming and organized environment.
Key Responsibilities
- Member Interaction & Support
- Greet and check in members and visitors with professionalism and warmth
- Answer questions regarding membership plans, benefits, and renewals
- Assist with new member registration and onboarding
- Maintain accurate member records in the database
- Front Desk Operations
- Manage phone calls, emails, and walk-in inquiries
- Ensure reception area is clean, organized, and stocked with necessary materials
- Monitor visitor access and enforce safety protocols
- Administrative Duties
- Process payments and issue receipts for memberships
- Prepare reports on membership statistics and trends
- Schedule appointments and coordinate meeting spaces
- Handle mail, deliveries, and internal communications
- Team Collaboration
- Work closely with the Membership Manager and other departments
- Support events and promotional activities related to membership growth
- Provide feedback and suggestions to improve member experience
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Skills & Qualifications
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in office software and membership management systems
- Customer service mindset with problem-solving skills
- High school diploma or equivalent (some roles may prefer associate’s or bachelor’s degree)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About The Fitness Center At South Shore Harbour
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
