Photo of Homewood Suites and Hilton Garden Inn Charlotte/South Park, Charlotte, NC

Dual Front Desk Agent

Homewood Suites and Hilton Garden Inn Charlotte/South Park

4808 Sharon Road
Charlotte, NC 28210

Hotel with 270 Rooms
Managed By Chartwell Hospitality
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Compensation: $15.00 to $16.00 per hour, Full-Time
Varies

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person, via chat, and over the phone every day. 
  • Work in a fast-paced environment.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 
  • Not required, but Hilton PEP experience is helpful.

Fundamentals to be successful in this role, you must:

  • Have excellent English communication skills and be able to read, write and speak fluently.
  • Have open availability to work any day, mid or swing shifts.
  • Be able to work weekends and holidays.
  • Be able to multi-task.
  • Bring your great personality daily.
  • Have previous hotel or customer service experience.
  • This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts
Posted March 4, 2026

About Homewood Suites and Hilton Garden Inn Charlotte/South Park

Hilton Garden Inn Charlotte/SouthPark

Close to entertainment in an upscale area

Find us within a half mile of SouthPark Mall. We’re seven miles from Uptown Charlotte, and four miles from Queens University of Charlotte. Bank of America Stadium and Carowinds Amusement Park are both within a 20-minute drive. We offer a fitness center and an outdoor pool. Enjoy breakfast at The Garden Grille and dinner and drinks at Bar 4808.

https://www.hilton.com/en/hotels/cltskgi-hilton-garden-inn-charlotte-southpark/

Homewood Suites by Hilton Charlotte/SouthPark

Shopping sprees and family fun in Charlotte

We're steps from SouthPark Mall and Phillips Place shopping. Check out Carowinds amusement park or catch games at the Spectrum Center and Bank of America Stadium—all a 15-minute drive away. Wind down at our complimentary evening social on Wednesdays, or nightly at our Bar 4808. WiFi and breakfast are on us.

https://www.hilton.com/en/hotels/cltsohw-homewood-suites-charlotte-southpark/

About Chartwell Hospitality


Our Story

Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.

Redefining Hospitality


Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.

Our Investment Strategy


At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:

  • Demand generators like corporate, leisure, and residential growth
  • Location values and property fundamentals
  • Market cycles and timing
  • Long-term and potential ROI
Work at Chartwell

Your Fulfilling Career Begins Here.

At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.

Partner with Chartwell

Whether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.

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