House Attendant
Residence Inn Houston Westchase on Westheimer
9965 Westheimer @ Elmside
Houston,
TX
77042
Opportunity: House Person
Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
Your Growth PathHousekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager
Your Focus- Greet and acknowledge guests in a courteous and friendly manner.
- Inspect assigned areas and perform cleaning tasks accordingly.
- Collect trash from the service landings and dispose of in outside trash dumpsters.
- Vacuum and dust guest corridors.
- Pick up bed and other linen from hotel floors and transport to the laundry collection site.
- Deliver clean linen to assigned sections.
- Report maintenance issues.
- Maintain cleanliness and organization of guest areas.
- Respond to guest inquiries and assistance.
- Work as a room attendant when staffing shortages occur or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High Schooldiploma preferred.
- Previous housekeeping experiencerequired or equivalent training preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
- Usage of cleaning chemicals.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Residence Inn Houston Westchase on Westheimer
LONG-STAYS AT RESIDENCE INN WESTCHASE HOTEL ON WESTHEIMER
The Residence Inn by Marriott Houston Westchase Hotel welcomes you to one of the most exclusive neighborhoods in the Bayou City. A corporate powerhouse, Westchase hosts companies like Halliburton, Jacobs Engineering, BMC Software and Chevron, but is also home to many restaurants, entertainment, and shopping venues. Our all-suite hotel in Houston provides just what you need to maintain your normal pace during an extended stay. Start your day with complimentary grab-and-go breakfast and end with a relaxing dip in our outdoor pool. Enjoy a modern lobby designed with a variety of comfortable spaces, making it easy to connect with free Wi-Fi and refuel at The Market. Our hotel's spacious pet-friendly Houston suites have been enhanced with new sectional sofas, ergonomic desks, updated bathrooms, and chic color schemes. Take advantage of separate spaces for eating, sleeping, and working.About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
