Photo of NH Collection New York Madison Avenue, New York, NY

Room Attendant

NH Collection New York Madison Avenue

22 East 38th Street
New York, NY 10016

Hotel with 288 Rooms
Managed By Crescent Hotels & Resorts
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On-Call, Full-Time

Description

For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and commemorable stay.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

    NOTE:

    This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

    Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted March 9, 2026

    About NH Collection New York Madison Avenue

    Description

    Reopened on May 2021 after a full renovation, the NH Collection New York Madison Avenue is about as central as it gets. This 100-year-old building offers an ideal location at Madison Avenue and 38th street, within walking distance to some of the big attractions, like the Empire State Building. Step inside to enjoy cutting-edge interior design, with nods to Madison Avenue's golden age of advertising.

    • Within 10 minutes’ walk of Manhattan’s top draws, including vibrant Times Square and the theater district, including Broadway.
    • Great for shopping, with Madison Avenue and Fifth Avenue on the doorstep.
    • 5-minute walk from Grand Central Station – handy for exploring, and 8-minutes from the Empire State Building.
    • Reopened on May 2021 after a complete refurbishment.
    • Awarded by the Luxury Travel Advisor as the Most Instagrammable Hotel of North America 2022.
    • Rated "4 Diamond" by AAA in America.

    Our brand new 288 rooms, including suites with terrace and family rooms, provide you with a comfortable city base. Warm and inviting, all room are fully equipped with a Nespresso coffee machine, as well as a kettle with a selection of teas, Chromecast TV and high-speed Wi-Fi. A special mention goes to the city views available from a number of rooms: look out over the Midtown Manhattan skyline or the Empire State Building.

    About Crescent Hotels & Resorts

    Working Here

    Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.

    We Know Benefits 

    Dedicated, satisfied, and engaged associates are the key to our continued success. 

    At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.

    Crescent's benefits offerings include:

    • Healthcare insurance and prescription drug coverage
    • Dental insurance
    • Vision insurance
    • Flexible/dependent-care spending accounts
    • Life insurance and supplemental life insurance
    • Short/long-term disability insurance
    • Domestic Partner coverage
    • Employee Assistance Program
    • 401(k) with employer matching
    • Paid holidays, vacation, and personal time off
    • Tuition reimbursement program
    • Discounted hotel rooms for associates and family

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