Photo of Grand Hyatt Nashville, Nashville, TN

Room Service Server

Grand Hyatt Nashville

1000 Broadway
Nashville, TN 37203

Hotel with 591 Rooms
Managed By HM Alpha Hotels & Resorts

Health Benefits, Supplimental Benefits, PTO, Flex Time, Hotel Discounts, Daily Pay, 401k Matching

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Grand Hyatt Nashville Room Service Server: $6/hr + Tips & Benefits!
Compensation: $6.00 per hour plus tips, Full-Time
Various Shifts

The Room Service Server enhances the guest experience by providing prompt, courteous, and professional in-room dining service. By delivering meals with attention to detail and proper etiquette, this role ensures each guest enjoys a seamless and memorable stay.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

Answer the room service phone within three rings, provide menu information, and take guest orders accurately.

Relay orders promptly to the kitchen and/or bar for preparation.

Arrange meals on trays with attention to presentation, sanitation, and timeliness.

Deliver orders to guest rooms, ensuring professional etiquette and service standards.

Replenish supplies of clean linens, silverware, glassware, and dishes at the room service station.

Collect trays from guest rooms and hallways promptly, assisting guests with the removal of items as needed.

Complete side work assigned by management to support smooth department operations.

Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

Strong customer service skills with a focus on hospitality and guest satisfaction.

Clear and professional communication, both in person and over the phone.

Ability to multitask and manage orders in a fast-paced environment.

Attention to detail in food presentation, timeliness, and etiquette.

Team-oriented mindset with flexibility to support the department as needed.

PROFESSIONAL EXPERIENCE

Previous experience in guest services, hospitality, or food and beverage service preferred.

ACADEMIC BACKGROUND

High School Diploma or equivalent required.

BENEFITS

Medical, dental, and vision (HSA available)

Company-paid disability & life insurance

Employee Assistance Program

Supplemental benefits

401(k) with match

Employee discounts

Paid vacation & sick time

Pay Rate: $6.00/hour + Tips

Posted March 10, 2026

About Grand Hyatt Nashville

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.

About HM Alpha Hotels & Resorts

Welcome to HM Alpha Hotels & Resorts! We are an Owner Operator specializing in the management of branded Luxury and Upscale Hotels and Resorts in destination-driven markets, including: Houston, New Orleans, Los Angeles, San Diego, Nashville, Indianapolis, Raleigh, Scottsdale, and Charlotte.

We unite under core values like integrity, teamwork, loyalty and compassion to make a difference daily. Our commitment is towards a respectful, diverse workplace where every voice is valued. We're not just a team; we're family offering competitive benefits and embodying true hospitality, bridging cultures and communities.

Join us in creating a vibrant future, where excellence in service and the joy of belonging pave the way for a universal language of hospitality at HM Alpha Hotels & Resorts.

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