Club Lounge Attendant

Description

The Sheraton Albuquerque Uptown is looking for an enthusiastic individual to join its team as a Club Lounge Attendant! This is an early morning, part time position. The Club Lounge Attendant is responsible for the smooth operation of the Club Lounge that starts by providing a warmly welcome to our VIP guests.

JOB DUTIES:

• Responsible for the proper set up, presentation of food, beverage and necessary supplies, and for the tear down of food and beverage service in the concierge lounge.
• Replenish food, beverage and supplies as needed.
• Ensure that food is kept at the proper temperatures.
• Adheres to food safety guidelines.
• Bus tables as needed.
• Ensure office supplies are stocked in the Concierge Lounge.
• Responsible for the cleanliness of the Concierge Lounge.
• Ensure proper storage of all food and beverage.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Be a Team Player and encourage the teamwork attitude among staff.
• Attends department and inter-departmental meetings.
• Notify management of any pertinent information related to shift activities.
• Be knowledgeable in all hotel emergency procedures.
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
• Ensures total guest satisfaction.
• Follow supervisor’s instructions and performs other duties as directed or assigned.

JOB REQUIREMENTS:

• Must have prior customer service experience.
• Must be 21 years of age or older.
• Ability to read, comprehend and write basic instructions, correspondence and memos.
• Ability to communicate verbally (including telephone contact) with Guests, management and co-workers.
• Previous computer experience preferred.
• Must be able to follow all policies and procedures while constantly striving to improve all standards of operation.
• Must be comfortable handling and resolving guest complaints and problems.

All positions require a criminal background check and drug screen.

Our company participates in E-Verify.

Sheraton Albuquerque Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to yadira.delgado@sheratonuptown.com or call 505 349-8024 to let us know the nature of your request.

Qualifications

Bartender

Licenses and Certifications

• Preferred

  Alcohol Training

• Preferred

  Food Handler

Experience

• Preferred

  1 years:

  Bartender

• Preferred

  1 years:

  Server

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.