Assistant Banquet Manager
Sheraton Imperial Hotel & Convention Center
4700 Emperor Blvd
Durham,
NC
27703
Description
We’re seeking a passionate Assistant Banquet Manager who loves to serve and lead! Our events—from receptions and meetings to trainings and reunions—showcase our hotel at its best. Working alongside the Banquet Manager, the Assistant Banquet Manager supervises the banquet staff and coordinates all food and beverage service to ensure exceptional guest experiences.
As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
Key Responsibilities:
- Provide exceptional guest service and ensure guest satisfaction throughout events.
- Lead and motivate the banquet team while maintaining all quality standards.
- Greet guests and accommodate their needs during events.
- Communicate effectively with guests regarding menu and service questions.
- Deliver food and beverages from staging areas to guests as needed.
- Assist servers during peak periods and train staff on plated and reception-style service (training provided).
- Anticipate guest needs and monitor the dining experience.
- Oversee setup, execution, and clean-up for events.
- Perform side work and maintain clean, safe service areas.
- Maintain a professional and personable appearance.
- Perform other duties as assigned.
Qualifications:
- Previous experience in banquet, catering, or hospitality preferred.
- Strong leadership, team management, and communication skills.
- Ability to anticipate guest needs and deliver superior service.
- Highly organized and detail-oriented, able to manage multiple events simultaneously.
- Professional appearance and demeanor.
- Flexible schedule, including nights, weekends, and holidays as required.
Benefits (Full-Time Associates Only):
Why Concord?
Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
We are Concord!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Sheraton Imperial Hotel & Convention Center
Travel with ease to our renovated hotel near RDU airport
Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park welcomes you with an ideal location near RDU and amenities for a perfect stay in the North Carolina Triangle. Our fully renovated hotel is 4 miles from the Raleigh airport and offers complimentary airport transportation. Our current parking fee is $10.00/day. While on-property, enjoy breakfast and dinner at our Season’s Restaurant, or all-day dining and drinks at &More by Sheraton. Keep fit at the Fitness Connection and refresh in our seasonal outdoor pool. We are an easy commute to RTP businesses and near entertainment such as Boxyard RTP and TopGolf Durham. Bring your furry friends! We are a pet friendly Durham hotel. Planning an event? We welcome corporate meetings, social groups, and weddings in our 32,000 square ft Durham event venue. Hourly coworking space is available in our innovative studios. Finally, end your day in our deluxe guestrooms with wi-fi, desk, luxurious bedding, and Sheraton Signature Sleep Experience beds.
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
Other Job Openings
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Steward
$15.00 per hour -
Assistant Banquet Manager
$21.55 to $26.93 per hour
