Photo of Hyatt House Raleigh Downtown / Seaboard Station, Raleigh, NC

Restaurant Supervisor

Hyatt House Raleigh Downtown / Seaboard Station

18 Seaboard Avenue
Raleigh, NC 27604

Hotel with 149 Rooms
Managed By Concord Hospitality Enterprises
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Compensation: $18.00 to $21.00 per hour, Full-Time

Description

We are hiring a Restaurant Supervisor! This opportunity is a great way to get into the Hotel Management world. Need someone eager and willing to learn!

Responsibilities:

  • Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing.
  • Open and close shift in accordance with manager’s checklist.
  • Train, maintain and enforce all service standards using record, menus, and appropriate reference material.
  • Maintain a safe and sanitary work environment for all associates and guests. Reports unsafe conditions to manager.
  • Ensure service is fully staffed and able to handle volume of business; periodically check and assist when necessary.
  • Be on the floor during all meal periods and ensure adequate coverage.
  • Monitor hours, staffing overtime on a daily basis for restaurant, bartenders, as it relates to sales and profits.
  • Understand and teach empowerment principles to ensure guest satisfaction.
  • Maintain fair and consistent counseling and/or disciplinary procedures in accordance with Concord’s guarantee of fair treatment.
  • Attend and participate in Restaurant associate meetings and periodic training seminars.
  • Implement and follow through on all bookings of restaurant parties and effectively communicate to all managers.
  • Gather and implement all proper tools for running shifts (schedules, floor plan, res. checks).
  • During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with kitchen and by striving to speak to all guests.
  • Ensure all side work is done on a daily basis, cleans and resets station before end of shifts, and all details are attended to in a first-class manner to SOP.

    Benefits:

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted March 19, 2026

    About Hyatt House Raleigh Downtown / Seaboard Station

    Stay in downtown Raleigh with rooftop views, city center convenience

    Settle into downtown Raleigh’s newest hotel at Seaboard Station. Visit local shops and restaurants or zip up to our rooftop for scenic views, dining and drinks. Stay close to universities, the convention center, warehouse district and more in our comfortably appointed rooms and suites, complete with fully equipped kitchens. Experience the city center for a weekend or an extended stay with convenient amenities including a pool, hot daily breakfast buffet, fitness center and meeting facilities.

    About Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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