Director of Sales and Marketing

What's in it for you…

Insurance enrollment available from DAY 1!

• Remote Fridays! Monday – Thursday on-property work schedule.
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1! Everyone loves a good holiday!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations with Hilton! We want you to travel and explore the world too!

About this job...

The Director of Sales & Marketing is the energy behind the excitement at Lively Hotel—bringing big ideas, bold strategy, and serious revenue-driving power to the table. This leader is also a sales strategist who knows how to turn goals into momentum, rally a team around winning, and build buzz that gets people talking (and booking). With a sharp eye on market trends, a natural talent for networking, and top-notch negotiation skills, they know how to make things happen.

At Lively Hotel, this role is more than sales leadership—it’s about being a true ambassador for the property and the vibrant OAK development we call home. From showcasing our lifestyle-forward vibe to tapping into the dynamic energy of the surrounding district, this person helps bring the Lively story to life in ways that build awareness, create demand, and keep our momentum growing.

In this role, you’ll lead with an entrepreneurial spirit, think creatively, and make profitability happen. You’ll develop and execute strategic sales and marketing plans, inspire the team to crush goals, and drive revenue growth and market share—all while staying true to the signature Lively Experience.

Success factors...

Experience & Education: 

• 5+ years of sales experience, preferably in hotels or related lifestyle hotels
• 4-year degree in hospitality management or sales preferred, or equivalent experience

Communication:

• Exceptional verbal and written communication skills, including electronic communication, we want you talking a lot to all our clients, guests and industry peers!
• Must be able to speak, read, and write in primary language used in the workplace, lets start with English, but the more languages you know, even better!

Physical:

• 8+ hours per day sitting at a desk/computer; stand and walk occasionally throughout workday, its always important to get your steps in!
• Lift, lower, and maneuver up to 10 pounds occasionally, probably just a laptop and an occasional banquet chair!
• Manual dexterity and repetitive motions required throughout workday, lets make sure you close that exercise ring!

What you'll be doing...

• Using business intelligence tools and first-hand market insight, analyze competitive positioning, market trends, and evolving client needs to identify opportunities for growth within Lively.
• Develop and execute strategic, data-driven revenue management plans, including rate positioning, group thresholds, space optimization, demand analysis, and market mix strategies that maximize total hotel performance.
• Proactively solicit and secure business from new and existing clients through thoughtful, relationship-driven sales strategies aligned with the Lively brand and the energy of the OAK development
• Provide leadership, mentorship, and coaching to the sales team, continually assessing individual strengths and opportunities while fostering a high-performance, accountability-driven culture.
• Ensure effective utilization of selling guidelines to maximize revenue across all segments, leveraging cross-segment opportunities and on-property experiences to drive incremental revenue.
• Coordinate and lead strategic sales efforts with both hotel and First Hospitality corporate teams, ensuring alignment with broader company initiatives and brand positioning.
• Manage the full client contract lifecycle, including negotiation, solution-based selling, contract execution, and ensuring all details are captured for seamless operational delivery and billing accuracy.
• Coordinate and conduct impactful site tours that highlight the hotel’s design, amenities, and its unique integration within OAK—showcasing the lifestyle experience and surrounding activation opportunities.
• Build and maintain meaningful client relationships through intentional communication, uncovering both stated and unstated needs to deliver tailored solutions.
• Promote Hilton brand loyalty programs, encouraging participation while strategically leveraging rate offerings, packages, and upgrades to enhance value and drive repeat business.
• Partner closely with hotel departments to ensure alignment, flawless execution of client expectations, and timely resolution of challenges—delivering a seamless and elevated guest experience.
• Always maintain a level of professionalism consistent with brand standards, while embodying the energy, creativity, and service culture that define the Lively Experience and its presence within OAK.

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.