Photo of Franklin Marriott Cool Springs, Franklin, TN

Room Service Server

Franklin Marriott Cool Springs

700 Cool Springs Blvd.
Franklin, TN 37067

Hotel with 303 Rooms
Managed By Chartwell Hospitality

Free Parking, Travel discounts around the world,Referral bonus program,

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Part-Time
3pm-11pm

Job Summary:

A Room Service Server is responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Essential Job Functions:

As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Set up room service trays and tables to prepare for incoming orders
  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
  • Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
  • Present checks to guests and obtain payment
  • Return payments/signed checks to order taker
  • Perform order taker duties and answer room service telephone, as needed
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

Necessary Skills and Attributes:

  • Excellent verbal skills
  • Guest relation skills
  • Must be able to get a TN ABC card within 60 days

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 20 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Some of the Part Time Benefits include:

  • Growth and Development Opportunities
  • Travel Discounts for you and your family
Posted March 30, 2026

About Franklin Marriott Cool Springs

Stylish Franklin, TN Hotel and Event Venue off I-65

The Franklin Marriott Cool Springs hotel provides a luxurious stay in Franklin, Tennessee. Our hotel's central location, near I-65, puts you close to Downtown Franklin. Drive to FirstBank Amphitheater, Arrington Vineyards, and Downtown Nashville in under twenty minutes. Enjoy hotel amenities, like our exclusive M Club, indoor pool, and large fitness center. Stave serves southern food, hand-crafted cocktails, and offers live music every Wednesday evening. Our weekday shuttle travels to area businesses within a 3-mile radius from 6 am to 10 pm. The guest rooms of our Franklin hotel feature plush beds, chic surroundings, and Smart TVs. Our beautiful event and wedding venues are ideal for corporate conferences or sophisticated parties. Let the style and amenities at the Franklin Marriott Cool Springs make us your top choice of Franklin TN hotels in Cool Springs. 

About Chartwell Hospitality


Our Story

Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.

Redefining Hospitality


Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.

Our Investment Strategy


At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:

  • Demand generators like corporate, leisure, and residential growth
  • Location values and property fundamentals
  • Market cycles and timing
  • Long-term and potential ROI
Work at Chartwell

Your Fulfilling Career Begins Here.

At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.

Partner with Chartwell

Whether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.

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