Activities Attendant
Holiday Inn Resort Orlando Suites - Waterpark
14500 Continental Gateway
Orlando,
FL
32821
Opportunity: Activities Attendant
Responsible for promoting, assisting and facilitating fun activities and programs in the Resort continuing effort to deliver outstanding guest service and financial profitability. Responsible for the successful execution of activities and events.
Essential Job Functions
- Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
- Bring fun and entertainment to our guests.
- Perform duties including, but not limited to, answering guests questions regarding the Resort Activities Program and local attractions
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Maintain cleanliness of work area in accordance with federal, state, local and company standards
- Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities, etc.
- Assist in monitoring facility use to ensure guest safety
- Perform general activities as needed
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Uses suggestive sales techniques to process order for rental of Cabanas for the day and assists guests with questions provide guest recovery
- Other duties as assigned by management.
Position Requirements
- High School Diploma preferred or equivalent experience.
- Previous energetic customer service experience
- Previous activities or daycare coordinator experience
- Ability to deal with problems involving few concrete variables in standardized situations.
Work Environment and Context
- Frequently standing up and moving.
- Must be able to stand and exert well-paced mobility for at least 8 hours in length.
- Handling objects, safety equipment.
- Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions.
- Must be able to work mostly outdoors, flexible days and nights, including weekends & holidays
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Holiday Inn Resort Orlando Suites - Waterpark
All-Suite Hotel Near Walt Disney World Resort
Just a mile from the magic of Walt Disney World®, Holiday Inn Resort Orlando Suites – Waterpark is your all-suite getaway in the heart of Orlando’s top attractions. Families love our unbeatable location near Universal Orlando, SeaWorld, and International Drive—plus, we’re proud to be a Walt Disney World Good Neighbor® Hotel. With 777 spacious suites and easy access to world-famous theme parks, your vacation starts the moment you arrive. Discover the all-new Surf & Splash Orlando Waterpark, now open! The best part is that daily admission is included with your stay. Race down the Triple Tide Tower, which features the Duel Drop Racers mat slides and the twisting Surf Spin body slide, or catch a wave on the double FlowRider® surf simulator, all located just steps from your suite. You and your family can enjoy splashing and relaxing at our sparkling Aqua Splash pool, hot tubs, and play areas for kids of all ages. Keep the fun going with live shows, games, arcades, movie nights, outdoor basketball, and more! Savor everything from casual cafés to poolside dining and signature cocktails. Whether it’s your first visit or one of many, you’ll find comfort, convenience, and family-friendly fun around every corner.
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
