Assistant General Manager
Hyatt Place Columbia/Harbison
1130 Kinley Road
Irmo,
SC
29063
Job Description
Hyatt Place of Irmo SC is seeking an Assistant General Manager that is responsible for operating the hotel in the General Managers absence. Duties include A/R, A/P, Payroll, Staff Training, overseeing F&B order for accuracy, ordering office supplies, daily bank and safe audits, front office scheduling.
Requirements:
- Ensure the guests receive a high level of service and associates are satisfied.
- Review and follow-up on property GSS scores and comments.
- Oversee managers in the hotel such as the Front Desk Manager, the Executive Housekeeping Manager, the Maintenance Manager, and the Director of Sales.
- Manage the flow of labor between departments when scheduling to support effective management of Labor Budget and achievement of profitability goals.
- Managing Profitability - Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
- Ensure that managers and associates maintain hotel cleanliness and maintenance.
- Ensure compliance with hotel brand standards.
- Prepare for QA audits
- Helping create the culture in the hotel to ensure that the hotel complies with accounting standards.
- Coach, counsel, discipline, train, and mentor managers and associates to deliver excellent performance to reach their personal development goals.
- Interview, hire, and train associates at all levels in the hotel.
- Ensure all areas of the hotel are inspected daily for compliance to standards and policies.
- Walking the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
- Participate in customer recognition events to drive sales.
Job Requirements
4-year college degree or equivalent work experience.
Complete understanding of hotel operations.
Excellent leadership skills with management and hourly staff.
Excellent customer service skills.
Excellent written and oral communication skills.
Excellent presentation skills
Excellent organization skills
Excellent computer system skills.
High Energy.
Professional image, communicated through demeanor, dress, and communication.
Available to work when needed, including weekends, holidays, and nights.
About Hyatt Place Columbia/Harbison
Located just outside of downtown Columbia and less than five minutes from the Harbison State Forest, Hyatt Place Columbia/Harbison is surrounded by popular area attractions including the Columbia Museum of Art, Lake Murray and Newberry Opera House. Only three miles from our hotel is Lake Murray and Lake Murray Dam where you can unwind on the beach, take walk over the dam, rent boats and jet skis, and cast a line.
At Hyatt Place Columbia/Harbison you’ll find it easy to stay in shape in the 24-hour StayFit™ Gym or soak up some Carolina sunshine by the outdoor pool. Sip on a Starbucks® coffee drink in the morning or relax at the Coffee to Cocktails Bar with your favorite beer, glass of wine or hand mixed spirits. Our open-aired Gallery offers cozy couches for hanging out and lounging areas for socializing and mingling. Hyatt Place Columbia/Harbison features 750 square feet of meeting space, ideal for small meetings, training classes, group gatherings, social events and reunions.
Hyatt Place Columbia/Harbison is within close proximity to top sports arenas, such as the University of South Carolina William-Brice Stadium and is surrounded by more than 20 championship golf courses. If traveling for business, the hotel is only a few short miles from the Palmetto Health Parkridge, V.C. Summers, SCEG, Westinghouse, Intel and one of the most innovative heart hospitals on the east coast - Palmetto Health Heart Hospital. When it’s time to chill and watch the game, there are plenty of sports bars and grills within five miles of the hotel.
About LRP Hotels LLC
About LRP
Formed in 2009, LRP Hotels is rich with history in the hotel industry, most of which is derived from its founding member Roger Patel. Our vision, intent, and goal are to always provide the highest quality of services and products to our guests wherever we hold presence. With only two properties in our name back in 2009, our modest growth of operating at most a dozen properties has been due to our commitment to maintain our family-oriented culture. LRP Hotels is a family and we strive to treat our team members with love and respect. It’s a unique and rewarding environment that we have long harbored. Our team members are what make us the successful group that we have been.
Our guests and hotels are what fuel our passion in hospitality. Commitment to deliver excellent service and product keeps us perennially engaged in the ever-evolving hotel industry. Technological advances coupled with creativity in growth are fundamental part of our industry. We have espoused these trends wholly and have integrated them as part of our culture. Hospitality is inherently our way of life and the joy that comes from being in the industry makes us go and strive to be better each day.