Photo of Westin Atlanta Gwinnett, Duluth, GA

Housekeeping Supervisor

Westin Atlanta Gwinnett

6450 Sugarloaf Parkway
Duluth, GA 30096

Hotel with 122 Rooms
Managed By Concord Hospitality Enterprises
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Full-Time

Description

Responsibilities:

  • Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
  • Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
  • Provide training, guidance, and support to team members to foster success and professional growth.
  • Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
  • Respond promptly to guest requests and resolve issues with courtesy and efficiency.
  • Maintain accurate records and ensure compliance with safety and sanitation procedures.
  • Lead by example with professionalism, integrity, and a passion for hospitality.

    Qualifications:

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
  • Strong attention to detail and commitment to quality standards.
  • Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
  • Ability to motivate and lead a team to achieve success.
  • Actively engaged and passionate about your work.
  • Demonstrated professionalism and integrity in all responsibilities.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Posted April 2, 2026

    About Westin Atlanta Gwinnett

    In Gas South District next to the Arena & Convention Center.

    Your journey starts at Westin Atlanta Gwinnett hotel where signature wellness programs and restorative sleep make travel an inspiring experience. Located in Georgia's premier Gas South District, guests can enjoy all of the events at Gas South Arena, take in a show at Gas South Theater or walk to an event at the Convention Center. Explore greater Atlanta attractions such as World of Coca-Cola, Georgia Aquarium and much more just 25 minutes away. Guest rooms and suites offer wellness-enhancing amenities including our Westin Heavenly® Bed, high-speed Wi-Fi, 55" Smart TV, desks with ergonomic chairs, mini-fridge and microwave. Healthy options abound for breakfast, lunch and dinner in Sweet Song restaurant and bar as well as Overstory rooftop bar. Start your day with a cappuccino, iced coffee and more at Starbucks®. Hold your next wedding reception, corporate event in one of our beautiful event spaces for up to 870 people.

    About Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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