People & Culture / Ops Administrative Coordinator

ESSENTIAL JOB FUNCTIONS:

• Serve as a point of contact for associates by responding to requests and inquiries, resolving concerns when possible, and escalating matters to the Director of People and Culture as appropriate.
• Oversee weekly payroll process.
• Ensure all outstanding time punch edits for each pay period are reconciled on a daily basis and follow up with managers for assistance.
• Create or update Human Resource bulletin boards and other posting locations as needed. Ensure required postings are current and up to date.
• Assist with associate events and recognition, as needed, e.g. Rising Star program, Anniversary Awards program, hotel brand required meetings, etc.
• Support the administration of Workers’ Compensation claims, including filing, tracking, and communication, and ensure the Director of Human Resources is informed of all modified duty assignments.
• Maintain accurate associate files and other HR records including leave administration.
• Schedule and hold orientation sessions for new hires and prepare necessary paperwork.
• Coordinate all other pre-selection activities, including background checks; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Ensure all new hires and existing associates possess proper employment eligibility.
• Maintain up-to-date associate records and HR documentation.
• Responsible for the administrative support of the Hotel Ops department including scheduling meetings and preparing written communications including generating meeting minutes, compiling weekly/monthly reports, visitors lists, reports,
• Oversee the creation and maintenance of accurate records and documentation related to operations.
• Assist in the development and implementation of operational policies and procedures.
• Prepare department correspondence and memos as needed.
• Perform any other job related duties as assigned.

Note: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

QUALIFICATIONS:

• 2+ years of related HR/Administrative experience in the hospitality or related industry required.
• High attention to detail.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced, luxury hospitality environment.
• Bachelor’s degree in human resources, Business Administration preferred.
• Experience within a unionized hotel environment is a plus.

Qualifications

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Functional Expert: Considered a thought leader on a subject (Preferred)
• Team Player: Works well as a member of a group (Preferred)

Education

• Some college (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.