Breakfast / Housekeeping Attendant

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Fast-growing hospitality management company is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership and our communities.  We care for people so they can be their best! Care is in the heart of what we do. 

JOB SUMMARY

A Breakfast Attendant is primarily responsible for preparing and serving the daily breakfast bar, greeting each guest and ensuring that guests are comfortable and satisfied.

QUALIFICATION STANDARDS

• Interact with, handle special requests for and provide personalized service to all guests
• Set up and maintain the breakfast bar as required by brand standards
• Take inventory of food, beverages and supplies needed for each day
• Order supplies to ensure that breakfast is fully stocked each day
• Prepare foods such as fresh fruit, coffee and juices from concentrates
• Stock coffee, juice and milk machines or dispensers
• Set up serving dishes/trays, utensils, cups and other products
• Set out and arrange both cold and hot food items
• Clear and clean tables as they are vacated
• Follow menu requirements as provided by the brand
• Restock items consistently throughout breakfast hours and for the next day
• Wash serving equipment and return to storage
• Return reusable food supplies to storage
• Keep breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
• Provides assistance to other team members and departments.
• Ensures safety by following security procedures.
• Responsible for understanding and adhering to guidelines set forth in the team member handbook. Expected to report to work on scheduled days and at scheduled times.
• Performs other duties as assigned, requested or deemed necessary by management.

Education & Experience:

• High School diploma or GED preferred.
• No prior experience is required, but is preferred.

Physical requirements:

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without
•       assistance.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e. g., small print).
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

JOB SUMMARY

A Housekeeping Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

QUALIFICATION STANDARDS

• Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but no limited to:
• Picking up trash
• Changing linen and making the bed
• Cleaning entire bathroom
• Sweeping and dusting guest room
• Cleaning the windows and balcony
• Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
• Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.
• Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.

Education & Experience:

• Experience in a hotel or a related field preferred BUT NOT REQUIRED.

Physical requirements:

• Long hours sometimes required but an average week is 36-40 hours.
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Ability to bend, lift, and be standing or walking during entire shift
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests

Equal Opportunity Employer (M/F/D/V)