Maintenance / Engineer

The Maintenance Engineer is responsible for ensuring the hotel’s facilities, guest rooms, and equipment are maintained in excellent condition. This role supports the overall guest experience by ensuring all systems are in proper working order and that the property meets Hyatt’s standards for safety, functionality, and appearance.

Property Maintenance

• Perform routine maintenance and repairs on guest rooms, public areas, and back-of-house spaces
• Ensure all equipment, systems, and fixtures are in proper working condition
• Complete preventative maintenance tasks as scheduled
• Respond promptly to maintenance requests and work orders

Working Order (Core Metric)

• Troubleshoot and repair HVAC, plumbing, electrical, and mechanical systems
• Minimize equipment downtime through proactive monitoring and quick response
• Ensure all in-room features (lighting, fixtures, appliances) function properly

Condition (Core Metric)

• Maintain the overall appearance of the hotel, including repairs, painting, and upkeep
• Identify and address wear and tear to uphold Hyatt brand standards
• Assist with room inspections to ensure readiness and quality

Safety & Compliance

• Follow all safety procedures and OSHA guidelines
• Maintain proper records of maintenance activities and inspections
• Ensure compliance with local, state, and federal regulations
• Respond to emergency situations as needed

Team Collaboration

• Work closely with housekeeping and front desk to ensure room readiness
• Communicate maintenance updates and issues clearly across departments
• Support renovation projects or property improvements as needed

• Previous maintenance or engineering experience preferred (hospitality a plus)
• Basic knowledge of HVAC, plumbing, electrical, and general building systems
• Ability to use hand and power tools safely
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Flexible schedule, including evenings, weekends, and holidays

• Technical aptitude and troubleshooting ability
• Time management and prioritization
• Reliability and accountability
• Attention to detail
• Commitment to quality and safety

• Ability to stand, walk, bend, and lift for extended periods
• Lift and carry up to 50 lbs
• Climb ladders and work in confined spaces when needed

This position operates throughout the hotel property, including guest rooms, mechanical areas, rooftops, and outdoor spaces. The role may involve exposure to varying temperatures, noise levels, and equipment.