Receiving Agent
The Rittenhouse
210 West Rittenhouse Square
Philadelphia,
PA
19103
Opportunity: Receiving Agent
The receiving agent is responsible for checking and receiving all goods and packages arriving to the hotel. This position also ensures that all deliveries correspond to the specifications set forth by the hotel with regards to quality, quantity, and price.
Overview
- To perform his/her job within the timeframe and norms set forth by the Purchasing Manager, the Executive Chef, and the hotel.
- Receives and controls all goods and products and ensures all storage rooms and coolers are secured.
- Properly retrieves and distributes each outlets’ requisition daily
- Checks in all orders and deliveries and verify the quantity, quality, weight, and overall appearance of the products are up to the hotels standards.
- Put away all products in such a way that they can be easily located. Use the FIFO (first in first out) method.
- Communicate any deficiencies and urgently needed items to the Purchasing Manager.
- Maintain the cleanliness of all storage rooms, walk in coolers, and freezers. Boxes should be organized and put away in its place. Open boxes should have the flaps cut off to portray a non-cluttered environment.
- Assist in performing monthly inventory.
- Verify and log temperatures of walk-in coolers and freezers and report problems immediately.
- Notify the relevant departments of receipt of goods and to arrange for its collection or delivery.
- Receive, log, and distribute all FedEx and UPS packages for both residential and hotel guests. Follow SOP for delivering guest packages.
- Properly dispose of empty boxes and pallets in designated area
- Maintain the loading dock organized, free and clear of any deliveries, boxes, or pallets
- Attend and complete all classes deemed necessary for the position.
- To understand and strictly adhere to the Rules and Regulations established in the Employee Handbook and the Hotel’s policies on Fire, Grooming, Health and Safety.
- All potential hazards and defects are reported and rectified immediately
- Report for your scheduled shift in proper uniform including but not limited to name tag, radio, and assigned keys.
- Perform any reasonable request made by, but not limited to, department manager, chef, or leader. Immediately report any challenges you might have in completely the task.
- The responsibilities of the above position will be reviewed and amended as needed based on the needs of the hotel, the department, and the overall positive experience of the guest.
Position Requirements
- Able to work a flexible schedule, including but not limited to weekends and holidays.
- Be able to lift up to 50 pounds
- Work in various climates and environments
- Be forklift certified within first 90 days of being hired
- Basic knowledge of computers, including but not limited to outlook, excel and word.
Work Environment and Context
- Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About The Rittenhouse
A Gem Among Luxury Hotels In Philadelphia
About The Rittenhouse
People spend time at The Rittenhouse for many reasons: a family vacation, weekend getaways, board meetings and business get-togethers, romantic dinners, or girls' nights out tasting handcrafted cocktails. Whatever the reason, every guest experiences the same standard of excellence at our standout among Philadelphia luxury hotels. In just a few moments, you can learn about the history of our storied Center City luxury hotel and discover what awaits you during your visit to The Rittenhouse.
Accommodations
Our rooms and suites are a cut above those of other Philadelphia luxury hotels boasting elegant rooms and suites known for their style and space. Browse our accommodations, featuring expansive floor plans, comprehensive amenities, and a sense of luxurious comfort.
Dining
Enjoy afternoon tea, dinner, evening cocktails, and more, all at Lacroix Restaurant at The Rittenhouse.
Spa & Wellness
The Rittenhouse Spa and Club is reason enough to stay with us. Find the ultimate opportunity for replenishment here at our Rittenhouse Square hotel.
Weddings and Special Occasions
Our dedicated staff will help you customize your wedding day or special occasion down to the smallest detail. Our home on the leafy and historic Rittenhouse Square will provide the perfect backdrop to an unforgettable day, whatever you are celebrating.
Business
When you are traveling on business, you need a hotel with a central location, ample business amenities, and a room that will ensure you get a great night’s rest. At The Rittenhouse you get all three, as well as helpful staff to take care of any last minute travel arrangements. We’ll also work with your company to provide competitive corporate rates.
Meetings
If you need a productive, relaxing environment for a key business meeting or corporate event, The Rittenhouse offers stunning and well-equipped facilities for meetings and gatherings of all sizes and at every level of formality.
Philadelphia
Booking a stay at The Rittenhouse is like being given a key to the city; our central location is a stone’s throw away from the very best of Philadelphia’s most historic attractions and thriving culture. Our prime location as a luxury hotel in Center City is unmatched.
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
