Director of Sales
Element Calgary
833 4th Avenue SW
Calgary,
AB
T2P 3T5
Canada
Description
The Element by Westin Calgary Downtown and Concord Hospitality are seeking a driven and strategic Director of Sales (DOS) to lead our sales efforts and elevate our market presence. The ideal candidate is a service-focused, highly motivated, and collaborative leader with a strong understanding of customer relationship development, business prospecting, and sales team leadership.
As a Concord Leader you will be responsible to:
Key Responsibilities
- Deliver exceptional customer service at all times, upholding Concord’s service-first culture.
- Develop and implement sales strategies to drive revenue growth in both existing and new markets.
- Foster and maintain strong business relationships with current and prospective clients.
- Stay informed about industry trends and competitor activity to identify new business opportunities.
- Oversee and guide all sales and marketing efforts, including advertising, public relations, and administrative reporting.
- Align sales initiatives with the hotel’s Marketing Plan, setting clear goals and strategies.
- Effectively manage time, prioritize tasks, and meet deadlines in a fast-paced environment.
Qualifications
- Minimum of 3 years of prior Director of Sales experience in the hospitality industry.
- Proven ability to lead, inspire, and manage high-performing sales teams.
- Strong communication and interpersonal skills, both written and verbal.
- Excellent organizational and analytical abilities, with a focus on financial and competitive data.
- Familiarity with Marriott systems and brand standards is highly desirable.
- Local market knowledge preferred.
Benefits
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training & development opportunities
- Career advancement within our growing portfolio
Why Join Concord?
At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
“We Are Concord!”
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
About Element Calgary
About the company
Element Calgary Downtown is an all-suite hotel located in downtown Calgary focused on the wellness of guests with features like extensive Fitness Center and healthy breakfast options. Our pet-friendly hotel offer suites with fully equipped kitchens ideal for longer stay guests.The 12th floor boasts Bow & Bend Restaurant & Bar. We're nestled between the Bow River and just 1.6 km to Core Shopping Centre with easy access to the Ctrain.
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
