Be the first face our guests see and the reason they come back. Apply today to join our Hampton Inn & Suites team!
Front Desk Agent
Hampton Inn & Suites Asheville Biltmore Area
835 Brevard Rd
Asheville,
NC
28806
Hotel with 114 Rooms
Managed By
Asheville Hotel Group
Hilton hotel discounts starting at $40 per night. Weekly direct deposit. Employee referral bonus program. Health, dental and vision insurance available for full-time team members.
Full-Time
Varies (Including Weekends and Holidays)
You’re the face of our hotel. Every guest who walks through that door sees you first, and the impression you make sets the tone for their entire stay.
As our Front Desk Agent, you’ll be the person guests rely on from check-in to check-out, the one who knows the answer, solves the problem, and makes them feel genuinely welcome. It’s a fast-paced role where no two days are the same and the work you do actually matters.
What We Offer:
- Hilton hotel discounts starting at $40 per night
- Employee referral bonus program
- Health, dental and vision insurance available for full-time team members
- Weekly direct deposit
- Paid vacation after one year
- Uniforms provided at no cost
- A team that invests in you. We love to see our people grow and move up.
What You’ll Do:
- Check guests in and out efficiently and courteously
- Answer phones and respond to inquiries with professionalism
- Process payments and maintain accurate guest accounts
- Share local recommendations for dining, attractions, and entertainment
- Communicate with housekeeping and other departments to meet guest needs
- Occasionally drive the hotel shuttle to transport guests to and from the airport
- Maintain a clean, organized, and welcoming front desk area
What We’re Looking For:
- Friendly, dependable, and calm under pressure
- Strong communication skills with guests and teammates
- Comfortable with basic computer systems and cash handling
- Able to stand for extended periods
- Prior customer service or hotel experience preferred
- Valid driver’s license with a clean driving record required
Apply today and be part of a team that takes pride in every single stay.
Hampton Inn & Suites Biltmore Area is an Equal Opportunity Employer and maintains a Drug Free Workplace.
Posted May 12, 2026
About Hampton Inn & Suites Asheville Biltmore Area
Near downtown, surrounded by nature
We're near I-40, off I-26 across from Asheville Outlets Mall. Bob Lewis Ballpark is 3 miles away. The Biltmore, Blue Ridge Parkway, and Downtown Asheville are 7 miles away. Asheville Regional Airport is a 10-minute drive. Enjoy a local craft beer or glass of wine at the lobby bar, or relax by the outdoor fire pit. Hot breakfast and WiFi are on us.
About Asheville Hotel Group
Company History
South Asheville Hotel Associates, LLC was founded by a group of local business owners in Asheville, North Carolina with a mission to become the best hotel company in Western North Carolina. The partnership that was formed in 1989 has remained the same since its inception and has been integral in growing the portfolio from a single property to now consist of 4 award winning Hilton Family of Hotels properties. Having strong ties to the community has always been a cornerstone of our company and having an Asheville native and third generation hotelier at our helm makes that task even more personal.
Core Values
G: Growth through personal and professional development with integrity
U: Understanding and anticipating the needs of our guests and team members
E: Excellence achieved through and culture of respect and commitment
S: Service delivered with selfless actions
T: Trust in yourself
CAREERS
WHO WE ARE: OUR TEAM MEMBERS EXHIBIT A STRONG FOUNDATION OF HOSPITALITY, A GENUINE CARE FOR OTHERS AND OUR COMMUNITY.
Employee Benefits:
- Paid Time Off and Holidays
- Annual performance evaluations with a possible pay increase and developmental plan to inspire career growth within the company
- Heath Insurance*
- Employee Travel Program with discounts available at Hilton Family properties
- Dental, Vision, and Life insurance plans*
- Free Uniforms
- Weekly Pay
- Complimentary local attraction tickets
- Internal candidates are considered FIRST for advancement opportunities inside our company.
*Certain benefits do not apply to part time staff members