Photo of Hotel Queen Mary, Long Beach, CA

Human Resources Manager OEM

Hotel Queen Mary

1126 Queens Highway
Long Beach, CA 90802

Hotel with 250 Rooms
Managed By Evolution Hospitality
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Compensation: $75,000 to $80,000 per year, Full-Time
The Human Resources Manager supports all areas of Human Resources with a strong emphasis on Learning & Development, recruitment, onboarding, compliance training, employee engagement, and team member experience. This role is responsible for driving recruitment and onboarding initiatives, ensuring training compliance across the property, developing structured training programs, and supporting a culture of service excellence and recognition.The ideal candidate is highly organized, service-oriented, collaborative, and experienced in hospitality learning and development programs, workforce training compliance, and employee engagement initiatives.Primary Areas of Focus:-Recruitment & Onboarding-Learning & Development-Employee Engagement & Culture-Community Relations & Volunteer Programs-Human Resource Operations

The Human Resource Manager will report directly to the Director of Human Resources or General Manager (property specific). As a member of the property Human Resources support staff, he/she directs and works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with federal, state and local regulations and Aimbridge Hospitality operating procedures. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Qualifications

  • At least 3 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
  • Previous supervisory responsibility required.
  • College course work in related field helpful
  • Familiarity with and knowledge of employment laws are helpful.
  • Must be proficient in Windows operating systems
  • Familiar with Human Resources/employee regulations and laws, and ensure that the property is in compliance.

Responsibilities

  • Approaches all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Responsible for all aspects related to the hiring of associates (i.e., advertisements, job postings, recruiting, interviewing, processing, transfers, orientation, etc.).
  • Responsible for all internal associate transactions & processes (i.e., promotion, transfer, performance review, termination, etc.)
  • Implements and monitors employee relations and incentive programs; resolves issues as they arise.
  • Coordinates, publishes and distributes employee newsletter.
  • Conducts all benefit's orientations and 401K enrollment meetings.
  • Manages COBRA program (property specific)
  • Ensures all employee evaluations are completed in an accurate and timely manner
  • Ensures compliance with all applicable employment practices and procedures.
  • Responsible for the accurate administration of associate compensation and benefits.
  • Investigates and manages workers compensation claims and hotel safety related issues.
  • Administrates, facilitates, monitors, maintains and communicates Aimbridge Hospitality policies and procedures.
  • Maintains associate and property Human Resource documents, records and files as required by government regulations and Aimbridge Hospitality policies and procedures.
  • Represent the HR department in a professional and respectful manner and maintains an open door policy.
  • Ensures staff compliance with HR policies and procedures.
  • Updates and submits required reports in a timely manner.
  • Become a certified trainer in all current HR training modules.
  • Maintains Employee of Month/Year program and maintains the suggestion box program.
  • Participates in and monitors orientation and training programs.
  • Ensures managers are using positive coaching, counseling and discipline to address issues/concerns.
  • Ensures Employee Opinion Survey is completed by all employees.
  • Condenses and expedites paperwork, develops internal communications, improves record keeping.
  • Manages resume and application files
  • Develops and monitors recruitment resources.
  • Conveys information and ideas clearly.
  • Evaluates and selects among alternative courses of action quickly and accurately.
  • Routinely meets deadlines and demonstrates the ability to multi task.
  • Demonstrates effectiveness in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Assimilates complex information, data, etc. from disparate sources and considers, adjusts, or modifies to meet the constraints of the particular need.
  • Works with and understands financial information and data, and basic arithmetic functions.
  • Performs other duties as requested by management.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

WELCOME TO THE QUEEN MARY! Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else. UNIQUE LONG BEACH HOTEL ACCOMMODATIONS Whether it’s the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there’s no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30’s, 40’s and 50’s. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one’s head – it’s an entire experience. THE QUEEN MARY EXPERIENCE From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions: The Human Resources Manager supports all areas of Human Resources with a strong emphasis on Learning & Development, recruitment, onboarding, compliance training, employee engagement, and team member experience. This role is responsible for driving recruitment and onboarding initiatives, ensuring training compliance across the property, developing structured training programs, and supporting a culture of service excellence and recognition. The ideal candidate is highly organized, service-oriented, collaborative, and experienced in hospitality learning and development programs, workforce training compliance, and employee engagement initiatives. Primary Areas of Focus: -Recruitment & Onboarding -Learning & Development -Employee Engagement & Culture -Community Relations & Volunteer Programs -Human Resource Operations
Posted May 12, 2026

About Hotel Queen Mary

The New Golden Era

Experience the Queen Mary like never before! More than just a ship, the Queen Mary is an award-winning hotel, home to a variety of dining experiences, and a gateway to thrilling historical and paranormal tours. Anchored in Long Beach, CA, she invites you to be a part of her rich history while embracing the vibrant energy of today. Step aboard and immerse yourself in an unforgettable journey where history is not just remembered, but lived. Whether you're here for an event, a meeting, or simply to explore, the Queen Mary is where past and present meet in a unique and captivating way.

About Evolution Hospitality

THE EVO EXPERIENCE exceptional, passionate people

At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it’s this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

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