Restaurant Manager
AC Hotel & Element By Westin Norterra
25100 N. 22nd Lane
Phoenix,
AZ
85085
Description
Be part of something exciting! Join the opening team of the brand-new AC Element Hotel Phoenix North- Norterra, a franchised property managed by Crescent Hotels and Resorts and part of the renowned Marriott brand family. We are seeking an experienced and passionate Restaurant Manager to lead our Front of House team and help shape an exceptional dining experience from day one. This is a rare opportunity to be part of a new hotel opening while advancing your career with a trusted name in hospitality management.
The Restaurant Manager will assist Food and Beverage Leaders with training and coaching peers, leading the team towards meeting and exceeding restaurant standards in the areas of guest service, sales goals, product knowledge and front of the house operations, and assume a supervisory/Manager on Duty role by performing associated tasks when asked by management to do so.
What will you be doing?
- Assist in serving guests and patrons in the Food and Beverage outlets
- Assist in training new hires and provide feedback to management to help determine skill level
- Coach new and existing staff in daily operations by helping to lead the team towards meeting and exceeding standards in guest service, lead the team to uphold the restaurant appearance, help enforce policies and procedures, aid in leading the team to execute daily tasks and ensure successful completion, help the team with time management and be a support when management is not available to assist the line staff.
- Supervise the execution of side work and cleaning duties among peers as well as provide hands on support.
- Learn and Assist with beverage inventory on a monthly basis/as needed.
- Assist with opening/closing managerial duties as needed.
- Work collaboratively with F&B management and department heads.
- Work respectfully with Chefs and Culinary associates.
- Maintain optimal dress code standards at all times.
- Enforce and reinforce resort policies at all times.
- Assist with associate feedback and assessments as needed.
- Assist with developing employee motivation activities with management.
- And other tasks as assigned by the Director of Food and Beverage, F&B Managers, Hotel Management and the General Manager
What experience do you need?
- High School Diploma or equivalent preferred; college degree preferred
- Previous food and beverage supervisory experience required
- Maricopa County Food Service Worker Card, Certified Food Protection Manager and Arizona Title IV Alcohol Certification required.
- Knowledge of food and beverage operations.
- Ability to calculate percentages and use advanced math skills
- Knowledge of scheduling and basic ordering procedures
- Ability to handle a high stress environment, working under pressure
- Behaves ethically
- Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
- Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)
- Attendance as scheduled is a critical element.
Why do you want to work here?
- Competitive pay
- Great associate benefits including health insurance for both full time and part time employees
- Upbeat and positive work environment
- Career growth opportunities
- Hotel discounts
Qualifications
Previous Restaurant Management Experience Required
Licenses and Certifications
-
Required
ServSafe Food Mgr Cert
Experience
-
Required
3 years:
Previous Restaurant Management Experience Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About AC Hotel & Element By Westin Norterra
Consistently ranked #1 among top hotel management companies on Glassdoor for best places to work. Your career journey with Crescent Hotels & Resorts has countless possibilities. We offer exciting positions across our company, from corporate roles to associates to property level and internships. We offer dynamic work environments that inspire growth and curiosity. We are known as the employer of choice, and we encourage you to find your passion.
About Crescent Hotels & Resorts
Working Here
Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.
We Know Benefits
Dedicated, satisfied, and engaged associates are the key to our continued success.
At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.
Crescent's benefits offerings include:
- Healthcare insurance and prescription drug coverage
- Dental insurance
- Vision insurance
- Flexible/dependent-care spending accounts
- Life insurance and supplemental life insurance
- Short/long-term disability insurance
- Domestic Partner coverage
- Employee Assistance Program
- 401(k) with employer matching
- Paid holidays, vacation, and personal time off
- Tuition reimbursement program
- Discounted hotel rooms for associates and family
