Housekeeper

Robey Hotel

2018 W. North Avenue

Chicago, IL 60647

https://www.therobey.com/

Spearhead Hospitality is a Chicago based boutique hospitality management company with a portfolio that includes the Robey Hotel, Canal Street Eatery & Market, Caché 310 and the Valedor with a potential of additional properties under management.

Purpose:

Housekeepers are able of tending to our facilities with integrity and attention to detail.  The goal is to create a clean and orderly environment for our guests that will become a critical factor in maintaining and strengthening our reputation.

Duties & Responsibilities:

• Clean and maintain guest rooms to ensure rooms meet established standards
• Greet guests upon interaction with a warm and friendly greeting
• Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming
• Change bed linens and replace towels and other amenities
• Clean and polish furniture and fixtures; dust furniture, walls or equipment
• Notify managers concerning the need for repairs in guest rooms
• Process guest items left in rooms according to lost and found policy
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
• Ensure overall guest satisfaction
• Perform other duties as requested by management
• Work schedule varies and may include working on holidays, and weekends.

Skills:

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. WE DO NOT DISCRIMINATE WITH REGARD TO RACE, SEX, SEXUAL ORIENTATION, SEXUAL PREFERENCE, COLOR, NATIONAL ORIGIN, CITIZENSHIP, HANDICAP OR DISABILITY, AGE, VETERAN STATUS, MARITAL STATUS, PREGNANCY OR PREGNANCY RELATED MEDICAL CONDITIONS, OR ANY OTHER CATEGORY PROTECTED BY LAW IN REGARD TO ANY EMPLOYMENT DECISIONS.