Business Account Manager
Delaware North at Stadium of Light
Millenium Way
Sunderland,
Monkwearmouth England
United Kingdom
The opportunity
Delaware North UK is hiring a full-time Business Account Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear. Here, there’s endless opportunities to thrive. As Event Sales Account Manager, you will be managing sales and coordinating meetings and events at Stadium of Light from initial point of contact to event days. If you are the determined, focussed, and sales driven Business Accounts Manager we are looking for, ready to learn and grow in your career, take a shot at your new job with us. Be part of a successful team propelling business growth in this fantastic atmosphere and apply today.
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Manage sales and enquiries for events and all non-matchday business, proactively engaging with both new and previous accounts to encourage innovative events and discover opportunities
- Conduct venue show-rounds to ensure accurate and best representation of our facilities and offerings, guiding to maximise sales conversion and ensure a successful event
- Ensure event information is detailed accurately to maximise sales opportunity and revenue, sharing value in food, beverages, and other items, exceeding sales targets while supporting excellent guest experiences
- Attend team meetings to discuss pipeline and activity, contributing to the annual sales and marketing plan
- Ensure all legal requirements are met, and the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- 3+ years’ experience, preferably in a similar sales coordination setting, including stadiums, conference venues, or hotels
- No degree required
- Skills in IT literacy, teamwork and collaboration, attention to detail, quality focus, guest and client focus, and excellent written and verbal communication
About Delaware North at Stadium of Light
Who We Are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
About Delaware North
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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