Banquet Operations Manager

About Us

Lakewood Country Club is a premier private country club serving approximately 1,100 member families and their guests. The Club hosts a diverse calendar of member events, holiday celebrations, golf tournaments, weddings, corporate functions, and private gatherings, totaling between 500 and 750 events annually.

We are seeking an organized, service-driven Banquet Operations Manager who thrives in a fast-paced hospitality environment and is passionate about creating exceptional member and guest experiences. This role is ideal for a hospitality professional who combines strong event leadership with excellent organizational and scheduling skills.

Position Summary

The Banquet Operations Manager is responsible for coordinating banquet operations, staffing, room setup, and event execution to ensure seamless service for all club events. Reporting directly to the Director of Events and Food & Beverage Director, this individual will work closely with the Events Director and banquet team to deliver exceptional experiences while maintaining the Club's standards of service and professionalism.

This is a hands-on leadership position requiring both administrative planning and operational execution. The successful candidate will be comfortable leading from the floor, assisting where needed, and supporting other food and beverage operations during periods of lower banquet activity.

Essential Responsibilities

• Plan and coordinate room setups and banquet staffing schedules for banquet servers, housemen, bartenders, and temporary employees based on event requirements.
• Recruit, train, supervise, and evaluate banquet team members.
• Assist with interviewing, hiring, coaching, and disciplinary processes.
• Work closely with the Events Director to ensure successful execution of all private and club events.
• Oversee event setup, execution, and breakdown to ensure accuracy and efficiency.
• Coordinate major holiday events, including layout planning, rental procurement, buffet configurations, and staffing.
• Ensure banquet rooms and event spaces are properly prepared according to event specifications.
• Monitor service standards and provide leadership during event execution.
• Utilize Clubessential and other operational tools to manage event details and staffing logistics.
• Coordinate temporary staffing through platforms such as Instawork when necessary.
• Support dining room operations and service teams during periods of lower banquet activity.
• Maintain compliance with all food safety, alcohol service, and workplace safety standards.

Qualifications

Required

• Minimum of 4 years of experience in food & beverage management, banquet operations, event coordination, or related hospitality leadership roles.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Professional appearance and demeanor consistent with a private club environment.
• Ability to work flexible schedules, including evenings, weekends, and holidays (excluding Christmas Day and New Year's Day).
• Food Manager Certification obtained within 30 days of hire.
• TABC Certification obtained within 30 days of hire.

Preferred

• Country club or resort experience.
• Experience using Clubessential or similar club management software.
• Bilingual (English/Spanish).
• Proficiency in Microsoft Excel and Canva.
• Experience coordinating temporary labor and large-scale banquet operations.

What Success Looks Like

The ideal candidate will quickly develop a strong understanding of the Club's event calendar and staffing needs while proactively ensuring seamless coordination of room setup, staffing, and event execution. Success in this role means consistently delivering well-organized events, maintaining service excellence, and fostering a positive, accountable team culture.

Why Join Our Team?

This is an opportunity to lead banquet operations at one of Dallas' established private clubs, working alongside a dedicated leadership team while overseeing a wide variety of events throughout the year. The role offers meaningful responsibility, opportunities for professional growth, and the chance to make a direct impact on the member experience.

Qualified candidates are encouraged to apply and become part of a team committed to hospitality excellence.