Organizational Change Management Analyst

Pay

Minimum – Anticipated Maximum Base Salary: $79,900 – $107,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Identify and track change impacts across projects, including impacts to people, processes, systems, and ways of working
• Maintain a central view of change activity and support reporting through dashboards, summaries, and status updates
• Partner with program and project teams to understand milestones, risks, and business impacts of upcoming changes
• Support the development and coordination of communication, stakeholder engagement, and change plans
• Assist with identifying training needs and tracking readiness, feedback, and adoption across impacted teams
• Create and manage templates, trackers, and documentation while contributing to continuous improvement of organizational change management (OCM) tools and processes

More about you

• Bachelor’s degree in Business, Organizational Development, Communications, Human Resources, Project Management, or related field preferred
• Minimum of two years’ experience in organizational change management, project support, transformation, communications, training, operations, human resources or related field
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple priorities and bring structure to ambiguous work
• Experience creating trackers, dashboards, reports, and status updates using Excel and PowerPoint; experience with tool such as Smartsheet, Jira, Tableau, SharePoint or Teams preferred

Shift details

Days
M-F