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Loss Prevention Supervisor

Grand Hyatt Nashville

1000 Broadway
Nashville, TN 37203

Hotel with 591 Rooms
Managed By HM Alpha Hotels & Resorts

Health Benefits, Supplimental Benefits, PTO, Flex Time, Hotel Discounts, Daily Pay, 401k Matching

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Loss Prevention Supervisor| Luxury Hotel on Broadway. $25/hour + Daily Pay+ Free Parking+ More!
Compensation: $25.00 per hour, Full-Time
Various Shifts

The Loss Prevention Supervisor will lead by example to uphold a safe, secure, and welcoming environment for all guests and employees. Your leadership in patrolling, incident response, and team supervision ensures that hotel operations run smoothly and that all policies and procedures are consistently enforced. By fostering a proactive security culture, you help minimize risk and build trust across the property.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

  • Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
  • Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
  • Warn or eject troublemakers and cautions careless persons.
  • Obtain assistance for accident victims and file accident reports.
  • Notify staff of presence of persons with questionable reputations.
  • Assist management and enforcement officers in emergency situations.
  • May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property
  • Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

  • Ability to guide, support, and train Loss Prevention Officers while maintaining a calm and authoritative presence on property.
  • Skilled in handling disturbances, guest complaints, and security incidents with professionalism and discretion.
  • Exercises sound decision-making in high-pressure situations, including emergencies and policy violations.

PROFESSIONAL EXPERIENCE

  • Minimum 2 years of experience in security or 1 year of law enforcement experience, or an equivalent combination.
  • Patrolling hotel areas, including lobbies, corridors, and public spaces, to maintain order and deter threats.
  • Investigating thefts, vandalism, guest concerns, and suspicious behavior.
  • Managing emergency responses and assisting in accident situations.
  • Monitoring safety equipment and reporting hazardous conditions.
  • Identifying and addressing guests with questionable reputations or concerning behavior.
  • Supervising Loss Prevention Officers, providing guidance, coaching, and direction.
  • Supporting hotel leadership during high-volume events or group stays.

ACADEMIC BACKGROUND

  • High School Diploma or equivalent required.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time

Pay Rate: $25/hour 

Posted May 26, 2026

About Grand Hyatt Nashville

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.

About HM Alpha Hotels & Resorts

Welcome to HM Alpha Hotels & Resorts! We are an Owner Operator specializing in the management of branded Luxury and Upscale Hotels and Resorts in destination-driven markets, including: Houston, New Orleans, Los Angeles, San Diego, Nashville, Indianapolis, Raleigh, Scottsdale, and Charlotte.

We unite under core values like integrity, teamwork, loyalty and compassion to make a difference daily. Our commitment is towards a respectful, diverse workplace where every voice is valued. We're not just a team; we're family offering competitive benefits and embodying true hospitality, bridging cultures and communities.

Join us in creating a vibrant future, where excellence in service and the joy of belonging pave the way for a universal language of hospitality at HM Alpha Hotels & Resorts.

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