Breakfast Attendant
Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown
361 Queen Street
Ottawa,
ON
K1R 0C7
Canada
Description
As a Breakfast Attendant, you will play a key role in creating a warm, welcoming, and satisfying dining experience for our guests each morning. You will be responsible for setting up and maintaining the breakfast area while ensuring cleanliness, food safety, and friendly guest service.
Key Responsibilities
- Ensure restaurants are properly set and well-stocked for breakfast operations prior to opening
- Be knowledgeable of daily hotel operations and special events/functions
- Welcome guests & verify their information and breakfast plan
- Explain breakfast options/procedures & seat accordingly
- Interact with guests to ensure they are satisfied with their breakfast & hotel experiences
- Ensure tables are cleared, bussed, and turned over in a timely fashion to always maintain clean and professional image of the hotel and minimize wait times for guests to be seated
- Replenish self-serve beverage stations & remove dirty dishware
- Collaborate with Kitchen Team to ensure efficiency of breakfast operations and guest satisfaction
- Tidy & reset restaurant at the end of breakfast
- Assist with opening and closing tasks
- Complete cleaning duties
- Complete other restaurant duties as assigned
Benefits
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Discounted room rates at Concord-managed hotels
- Training & development opportunities
- Career advancement within our growing portfolio
Why Join Concord?
At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
“We Are Concord!”
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Qualifications
Customer Service
Behaviors
- Team Player: Works well as a member of a group (Preferred)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
Experience
-
Required
1 years:
Customer Service
About Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown
Short walk to government buildings
We’re in downtown, four blocks from the Parliament of Canada, and five blocks from Ottawa City Hall. The Ottawa River and Victoria Island are less than a kilometer away. The Canadian War Museum and the ByWard market are both within two kilometers. Enjoy all-day dining in the Tulip restaurant. Our Pavilion Pantry is open 24 hours for drinks and snacks.
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
