12255 Base Line Rd
Rancho Cucamonga,
CA
91739
Front Desk Agent
Job Summary:
As a Front Desk Agent, you will be the first point of contact for guests, delivering outstanding service through check-in, check-out, and daily guest interactions. You’ll ensure a smooth and welcoming experience from arrival to departure.
Responsibilities:
Greet guests, process check-ins/outs, and answer inquiries
Handle reservations and guest requests efficiently
Maintain accurate guest records and payments
Communicate with housekeeping, maintenance, and management to ensure guest satisfaction
Qualifications:
Excellent communication and customer service skills
Prior front desk or hospitality experience preferred
Familiarity with hotel PMS systems is a plus
At the heart of Rancho Cucamonga, Sanctity Hotel emerges as a sanctuary where modern luxury meets elemental harmony. Inspired by the ancient philosophy of the five fundamental elements – space, air, fire, water, and earth – our hotel is a testament to balance and serenity, offering guests an oasis of tranquility and luxury for travelers seeking a retreat from the hustle and bustle. Our premier hotel combines the serene beauty of the California landscape with top-notch amenities, ensuring a stay that is both restful and rejuvenating.
Globiwest Hospitality is a privately owned hotel management company that operates and develops hotels across the United States. The company’s portfolio currently consists of 20 hotels comprising over 1,500 rooms in major metropolitan destinations and top business and travel markets in seven states. Globiwest Hospitality’s home office is located in Southern California with additional regional offices in New York, Oklahoma and Mississippi.
This winning combination of premium brand selection and strategic market positioning enables all of our hotels to enjoy the rewards of success.
Success begins with a sincere commitment to employees at all levels of service, a passionate desire to satisfy each and every guest and a concentrated focus on the bottom line. Our teams serve as the foundation of every success story for this top-performing hotel management group. People, experience and integrity with the ability to attract the best talent the key to our success.