Hotel Guest Customer Service

Step into the heart of Allentown, PA, at Fairfield Hotel Allentown—a place where history meets modern charm and where every guest interaction enriches your experience as a hospitality professional. If you bring enthusiasm and a knack for making people’s day, we want you on our team!

Starting at $16 per hour

Be the Face of Our Welcoming Committee

Imagine being the reason someone smiles today! Whether it’s greeting a family eager to explore the local attractions or ensuring a comfortable stay for a business traveler, your role is pivotal. At Fairfield Hotel Allentown, each day brings a new opportunity to impact lives positively as you provide that all-important first impression.

Why Join Us?

• Engage with a diverse clientele and enhance your customer service prowess.
• Be part of a team that values service excellence and a friendly work atmosphere.
• Master the art of hospitality in a vibrant setting that celebrates your growth and potential.

As part of our front desk team, you will:

• Delight guests with your passion for service, ensuring a memorable check-in and checkout experience.
• Address guests’ needs with enthusiasm, whether in person or over the phone.
• Tackle daily challenges, from managing reservations to handling transactions with precision and care.

Flexible Scheduling and More

Your work-life balance matters to us! That’s why we offer flexible scheduling, including weekend shifts, to fit your lifestyle. Whether you’re looking for a dynamic part-time role or aiming to enhance your skills in a fast-paced environment, our 3pm-11pm shifts are designed with your needs in mind.

Who We’re Looking For

Our ideal candidate is someone with a flair for communication and a commitment to making every guest feel at home. Fluency in English is a must, as is a comfortable familiarity with computers and software necessary for front desk operations. If you’re ready to be on your feet and make a difference, we’d love to meet you!

At Fairfield Hotel Allentown, we don’t just offer jobs—we offer experiences. Brighten lives, boost your career, and become a cherished part of our community. Join us and transform every day into a chance to learn, grow, and connect!