Photo of Hyatt Vacation Club at Wild Oak Ranch, San Antonio, TX

Hybrid Guest Relations Coordinator

Hyatt Vacation Club at Wild Oak Ranch

9700 West Military Drive
San Antonio, TX 78251

Time-Share with 96 Units
Managed By Hyatt Vacation Ownership
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Full-Time

Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.   What's in it for you?

  • Hotel and resort discounts
  • Immediate 401(k) Company match up to 6%
  • Growth and development opportunities
  • Positive work environment   What will you do?
  • Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
  • Engage with guests and provide elevated customer service by phone and/or in person.
  • Effectively communicate the benefits of the guest's vacation package and confirm details.
  • Provide the highest level of service to suggest local attractions and restaurant recommendations.
  • Provide effective problem resolution techniques if applicable. What are the requirements?
  • Enjoy talking with guests by phone and/or in person
  • Excellent written and verbal communication skills
  • Local area knowledge  
  • Computer skills
  • Flexible schedule, including the ability to work weekends and holidays

    Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    • Posted June 21, 2026

    About Hyatt Vacation Club at Wild Oak Ranch

    An adventure‑filled retreat in San Antonio.

    Set in gorgeous Texas Hill Country and just minutes from downtown, Wild Oak Ranch is the perfect home base for history buffs, golfers, and fun-loving families alike. Surrounded by the greens of an award-winning golf course and 39 acres of lush landscaping and nature trails, this ranch-inspired haven encourages Owners and guests to enjoy the outdoors. From splashing away in the resort’s pools and 800‑foot lazy river to observing Texan flora and fauna on the winding on-site trails, unforgettable vacation memories are made here.

    About Hyatt Vacation Ownership

    Experience the Luxury of Hyatt Vacation Ownership

    Enjoy the serenity of a shimmering lake from your own private balcony. Experience the exhilaration of skiing down a mountain topped with fresh powder snow. Listen to crashing waves as soft ocean breezes drift through your window. These are the vacation memories that will never leave you. As a Hyatt Vacation owner, make them yours when you choose the destination and season that fit your lifestyle.

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