Housekeeping & Front Desk Manager

Why You’ll Love Joining Our Team

• Day One Benefits: Start with insurance, paid time off, and holiday pay immediately!
• Build Your Future: Engage in professional development with promotion opportunities!
• Perks of the Job: Enjoy significant hotel and travel discounts at destinations across the globe!
• Secure Your Future: Enroll in our 401(k) plan after just 30 days!

About Your New Role

Imagine leading a vibrant team in the heart of Dayton, OH, a city renowned for its rich aviation history and vibrant arts scene. At Hotel Ardent, Tapestry Collection by Hilton, you will oversee the pulsing lifeblood of our operations—front office and housekeeping. Your mission? To cultivate a top-tier team. You’ll hire, train, and retain the best, ensuring our operation runs like a well-oiled machine and our guests' needs are not just met, but exceeded. This role is all about initiative, leadership, and a commitment to excellence.

What You’ll Be Doing

• Take charge of guest concerns—turn their challenges into triumphs.
• Manage resources wisely—keep those controllable expenses in check.
• Empower and uplift your team—hire, train, and motivate.
• Foster inclusion—create a welcoming environment for everyone.
• Lead by example—inspire through your actions and uphold our esteemed culture.
• Ensure smooth operations—maintain communication between housekeeping and front desk.
• Handle emergency situations with confidence—keep everyone informed and safe.

Who We’re Looking For

Experience & Education

• At least two years in hotel operations management
• Experience working at a Hilton-branded property is preferred.
• Familiarity with PEP PMS is a plus.
• A valid driver’s license

Communication Skills

• Exceptional verbal and written communication abilities
• Strong diplomacy skills and a knack for problem-solving
• Robust administrative skills and proficiency in Microsoft Office
• Ability to communicate effectively in the primary language used in the workplace

Physical Requirements

• Capability to work 8+ hours per day, standing, sitting, and walking as needed
• Able to lift, lower, push, pull, and maneuver objects up to 30 pounds occasionally

About First Hospitality

Founded in 1985 and headquartered in Chicago, First Hospitality is a trailblazer in hotel development, investment, and management. We’re driven by a strategic vision to create value through excellence and innovation. We strive to attract and retain a high-performing, diverse workforce where individual differences are celebrated. Our inclusive environment fosters collaboration, flexibility, and fairness. As an Equal Opportunity Employer, we welcome all to apply.

Ready to steer your career to new heights in a city bursting with innovation and charm? Join us at Hotel Ardent in Dayton—a place where your leadership can truly soar!