Construction Manager

Summary

The Construction Manager (PM) is responsible for managing construction and facilities project activities from planning through completion. This role is accountable for the successful execution of assigned projects, with a strong focus on commercial construction rather than residential construction. Strong general contractor experience is required, including the ability to understand, coordinate, and communicate effectively across trades; hospitality construction experience is preferred. The Construction Manager (PM) oversees the full project lifecycle, including project planning, budgeting, scheduling, vendor and subcontractor coordination, site oversight, quality control, and closeout. Responsibilities include projects within hospitality, food and beverage, and fuel station/travel center environments. The Construction Manager (PM) must demonstrate the confidence and capability to manage assigned work with minimal supervision, including knowledge of concrete work and related construction practices. This position is also expected to model and support the organization’s Five Star Experience for Guests and Team Members by upholding the Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below represent the knowledge, skills, and abilities required to perform this job successfully. Upon request, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to Guests, Team Members, vendors, and business partners by consistently supporting the organization’s mission and service standards.
• Lead by example and deliver the Five Star Experience to Guests and Team Members by fulfilling the Mission Statement, Service Promise, and department service standards, including welcoming, proactive, seamless, personalized, and valued.
• Coach and support Team Members to ensure they have the skills, tools, resources, and guidance needed to perform successfully and deliver the Five Star Experience.

• Serve as custodian of records for all project-related documents, ensuring records are accurate, organized, and accessible.
• Apply strong general contractor experience to manage commercial construction projects, including coordination of trades, field activities, schedules, budgets, quality expectations, and project deliverables.
• Manage construction responsibilities across hospitality, food and beverage, and fuel station/travel center areas.
• Demonstrate practical knowledge of construction trades, including concrete work, and confidently manage assigned responsibilities with minimal supervision.
• Supervise construction crews and subcontractors to ensure work is completed in accordance with project plans, specifications, quality standards, and deadlines.
• Coordinate personnel, subcontractors, vendors, and internal stakeholders while ensuring compliance with project plans, safety requirements, and applicable regulations.
• Coordinate internal and external resources to keep projects within scope, schedule, and budget in collaboration with project teams and departments.

• Maintain clear and timely communication with Construction Management, Project Management, leadership, vendors, and project stakeholders.
• Prepare and deliver accurate project progress reports, including status updates, risks, timelines, budget impacts, and action items.
• Conduct regular site inspections to monitor project progress, workmanship, safety, and quality of work.
• Monitor project timelines and proactively address issues that may affect schedule, budget, quality, or scope.
• Implement approved departmental policies, procedures, standards, and best practices.
• Manage special projects as assigned.
• Track project budgets, change orders, invoices, schedules, and related documentation to support effective project controls.

• Maintain professional communication and positive working relationships with Directors, Supervisors, Team Members, vendors, and external partners.
• Implement and follow approved departmental policies and procedures.
• Monitor project budgets and support cost control through effective processes, procedures, documentation, and follow-up.
• Ensure all work is completed in accordance with required quality standards, project plans, specifications, and applicable requirements.
• Prepare and provide budget-related information for assigned areas of responsibility.
• Stay informed of industry trends, market conditions, construction practices, and competitive local developments.
• Develop, maintain, and promote a positive, respectful, and productive work environment.
• Maintain a disciplined work environment and implement practices that promote safety, quality, accountability, and productivity.
• Coordinate and support training, assignments, coaching, and development of assigned Team Members.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Represent the Tribal organization in a professional and positive manner when interacting with Guests, Team Members, vendors, and partners.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Make sound decisions in a fair, consistent, and professional manner.
• Communicate clearly and professionally, both verbally and in writing.
• Perform other duties as assigned.

Supervisory Responsibilities

Directly and indirectly manages employees within the Tribal Projects Department and ensures adherence to Tribal organization policies, procedures, and applicable laws.

Responsible for the overall direction, coordination, and evaluation of assigned teams, projects, and related work activities.

Supervisory responsibilities may include interviewing and training employees; planning, assigning, and directing work; evaluating performance; recognizing and disciplining employees; addressing complaints; and resolving problems.

Qualifications

Education And Experience (Must Be Documented)

• High School Diploma or GED required.
• Five (5) years of supervisory or management experience preferred; strong general contractor experience in commercial construction is required, with hospitality construction experience preferred over residential construction experience.
• Bachelor’s degree in construction management, Business Administration, or a related field preferred.
• Demonstrated knowledge of construction trades, concrete work, hospitality construction, food and beverage project environments, and fuel station/travel center construction is preferred.

Certification, Licenses And Any Additional Requirements

• Must be at least 21 years of age.
• Must pass periodic random drug screens. 
• Must be able to successfully pass a background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to use the upper extremities, including hands and fingers, to handle or feel objects and to reach with hands and arms. The employee may occasionally be required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push or pull up to 50 pounds. The employee may occasionally be required to perform repetitive movements to complete tasks. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may occasionally be required to work in low-light conditions and may be exposed to loud noise for extended periods.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations
• Some enterprises operate 24 hours per day, 7 days per week; therefore, flexibility to work various shifts, hours, weekends, and holidays is required.
• Must be available for emergency calls 24/7.
• Must be available to work weekends and holidays as needed.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor activity throughout most facilities on a 24-hour, 7-day-per-week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

                                         1.  Tribal Members

                                         2.  Other Native Americans

                                         3.  All other ethnic groups