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Courtyard by Marriott Edmonton Downtown - Housekeeping Supervisor

Courtyard Edmonton Downtown

One Thornton Court
99 Street and Jasper Avenue
Edmonton, AB T5J 2E7
Canada

Hotel with 188 Rooms
Managed By Concord Hospitality Enterprises
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Full-Time

Description

As the Housekeeping Supervisor, you will directly oversee housekeeping, laundry, and houseperson team members. Your leadership, attention to detail, and commitment to quality will ensure a clean, safe, and welcoming environment for our guests and associates.

Responsibilities:

  • Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service.
  • Inspect guest rooms and public areas to verify quality and adherence to hotel standards.
  • Provide training, guidance, and support to team members to foster success and professional growth.
  • Communicate effectively with guests, managers, and colleagues in a professional and friendly manner.
  • Respond promptly to guest requests and resolve issues with courtesy and efficiency.
  • Maintain accurate records and ensure compliance with safety and sanitation procedures.
  • Lead by example with professionalism, integrity, and a passion for hospitality.

    Qualifications:

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
  • Strong attention to detail and commitment to quality standards.
  • Excellent communication skills; outgoing, friendly, and professional with guests and colleagues.
  • Ability to motivate and lead a team to achieve success.
  • Actively engaged and passionate about your work.
  • Demonstrated professionalism and integrity in all responsibilities.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Compensation: $19.00 - $20.00 / Per Hour

    • Posted June 26, 2026

    About Courtyard Edmonton Downtown

    Conveniently located downtown Edmonton hotel

    The Courtyard Edmonton Downton Hotel is a modern and stylish hotel located in the heart of Edmonton, Alberta, offering a perfect blend of comfort, convenience, and contemporary amenities. Situated along the banks of the North Saskatchewan River, close to the city's major attractions and several shopping, dining, and entertainment options. The hotel boasts spacious, well-appointed rooms and suites designed for comfort and relaxation. Each room typically includes plush bedding, modern furnishings, high-speed internet, and flat-screen TVs. Some rooms feature river views and spacious workstations, catering to both business and relaxation needs. The Courtyard Bistro offers a delicious selection of breakfast and dinner options, serving up fresh, locally inspired dishes. There's also a 24-hour market for quick bites, snacks and beverages. In-house restaurant River Bistro offers contemporary bistro-style serves fresh, locally sourced ingredients with a focus on comfort, quality, and seasonal dishes, making it a great option for both casual dining and special occasions. One of the standout features is the outdoor patio, which offers stunning views of the surrounding downtown area and river valley.

    About Concord Hospitality Enterprises

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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