Photo of Cambria Hotel Houston Downtown Convention Center, Houston, TX

Front Desk Agent

Cambria Hotel Houston Downtown Convention Center

1314 Texas Avenue
Houston, TX 77002

Hotel with 226 Rooms
Managed By Concord Hospitality Enterprises

Now Offering A $500 Sign-On Bonus

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Compensation: $16.00 per hour, Part-Time

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities:

As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:

  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Pay: $16.00

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted July 7, 2026

About Cambria Hotel Houston Downtown Convention Center


A stylish new hotel in the heart of Downtown Houston

Experience a modern twist on historic Art Deco architecture at our upscale Downtown Houston hotel. Located in one of the city’s most iconic skyscrapers, our AAA Four Diamond hotel offers upgraded amenities and classic Texas charm. The décor at the Cambria® Hotel Houston Downtown Convention Center reflects the unique spirit of Texas’ largest metro area, with design elements that reflect the Old West, the oil industry and NASA’s influence on the city. Our downtown Houston hotel's convenient location makes it easy to get to top attractions. We’re just a 10-minute walk to the Toyota Center and the George R. Brown Convention Center and a 5-minute walk to Diakin Park, home of the city’s pro baseball team. Space Center Houston is around a 40-minute drive from our hotel. Planning a meeting or banquet? Treat your guests to the skyline views in our 20th-floor event space. On-site catering is also available. The amenities at our Cambria hotel invite you to indulge in the little luxuries that make travel fun. Enjoy a locally inspired meal at The Rig restaurant or sample a specialty cocktail or local craft beer at our bar. In your room, you'll find smart TVs, premium bedding and spa-style bathrooms, as well as Bluetooth mirrors to stream your favorite music or podcasts. 

About Concord Hospitality Enterprises

Careers and Hospitality Job Opportunities with Concord

Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.

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