Catering Manager

Description

RATE OF PAY: $34.00/HR, overtime eligible and discretionary bonus eligible

This position requires a motivated professional who excels at sales, client relationship management, and event coordination while delivering exceptional guest experiences. This position will also be responsible for soliciting and servicing the business and social community, generating a high profile and quality perception in the catering market place. This is an hourly manager position.

Key Responsibilities

• Solicit, negotiate, and book new and repeat business through methods such as cold calling, outside sales calls, networking, and referrals.
• Prepare contracts, proposals, and supporting documents; coordinate with internal teams for seamless execution.
• Identify and convert leads, using creative selling techniques to secure business.
• Develop and implement sales strategies to meet or exceed goals.
• Manage client relationships, building rapport with new and existing clients.
• Conduct site inspections and participate in industry events and networking opportunities.
• Display leadership in guest hospitality, ensuring high-level service throughout all phases of events.
• Respond effectively to guest feedback, problems, and complaints.
• Manage production goals on a quarterly basis and ensure event profitability.
• Work with clients to understand event needs (menu selection, venue logistics, budget).
• Coordinate event details with culinary, service, and operations teams.
• Compose banquet event orders in a detailed fashion to ensure all facets of events are effectively communicated amongst the various departments.
• Follow up post-event to ensure client satisfaction and encourage repeat business.
• Collaborate effectively across departments to deliver successful events.

Qualifications & Experience

• Minimum of 2 years’ hotel sales manage and/or catering manager experience (wedding experience preferred). Marriott experience is a plus.
• Bachelor’s degree preferred or equivalent combination of education and experience.
• Strong knowledge of hotel operations and advanced sales techniques.
• Proven selling, negotiating, and presentation skills.
• Exceptional customer service skills with high attention to detail.
• Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Social Tables; Marriott CI/TY experience preferred.
• Dynamic, enthusiastic, and creative leader who thrives under pressure and can multitask effectively.
• Ability to delegate, train, and coach team members.
• Flexible schedule availability, including nights, weekends, and holidays.
• Must possess a valid California Driver’s License and a clean driving record.

Benefits

• Medical (Anthem/Kaiser)
• Dental (Aetna)
• Vision (VSP) and Life (The Hartford)
• Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)
• 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
• Vacation and Sick Pay
• Room Discounts with any Marriott Brand Hotel (31 different brand globally)
• Additional Room Discounts for select hotels within portfolio

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your requestarriottranchocordova.com to let us know the nature of your request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.