Front Desk Agent

Front Desk Agent NOC 64314

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Contact customers to deliver requested wakeup calls

Provide customer service

Support for Youths: Offers on-the-job training tailored to youth, Offers mentorship, coaching and/or networking opportunities for youth, Provides awareness training to employees to create a welcoming work environment for youth

Computer and technology knowledge:

Word processing software

Spreadsheet

Internet

Work conditions and physical capabilities: Client focus, Dependability, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Organized, Reliability, Team player

Work setting: Hospitality industry, Hotel, motel, resort

$26.00 per hour

Permanent, Full time

Education: Secondary (high) school graduation certificate

Experience: 7 months to less than 1 year

40 hours per week

Language: English

HOW TO APPLY:

By Email:

resumes@detoncho.com

By Mail:

4105 Franklin Ave.

 Yellowknife, NT

X1A 2P5

Noma Mangena, HR Manager

Keskorie Boarding Home

Yellowknife, NT

Expiration Date January 6, 2027