Photo of The Abbey Resort, Fontana, WI

IT Intern

The Abbey Resort

269 Fontana Blvd
Fontana, WI 53125

Hotel with 334 Rooms
Managed By First Hospitality

Earn College Credits While Earning Money!

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IT Intern at The Abbey Resort
Compensation: $18.00 to $20.00 per hour, Seasonal, Part-Time

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at a full service resort situated on the beautiful shores of Lake Geneva. We aim to hire individuals who are ready and committed to exceed the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.  

BASIC FUNCTION: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • High school diploma or equivalent
  • Minimum of one-year experience and/or training; or equivalent combination of education/experience
  • Technical degree or certificate preferred

ESSENTIAL FUNCTIONS:

  • Installs, tests, and services a variety of computer software, hardware, data network and telecommunications devices, as well as other peripheral equipment related to information technology.
  • Assess and correct problems with computers, point of sales system, peripherals, and communication hardware.
  • Ability to diagnose problems, logically come to solutions, and implement solutions in a timely manner.
  • Apply software patches and perform hardware and peripheral equipment improvements, upgrades, and repairs to ensure all systems are up-to-date
  • Monitor and maintains desktop systems, printers, credit card readers and other peripheral equipment
  • Provide help desk support and technical assistance to system users
  • Gather and maintain inventory of IT equipment
  • Record computer processes, procedures, and hardware and software information
  • Install and update existing/new software as required
  • Research and analyze new technology, techniques, threats and industry best practices to optimize efficiency and useability to minimize vulnerabilities
  • Working knowledge of all different Microsoft Windows Operating Systems
  • Basic network support skills
  • Excellent communication skills
  • Ability to multitask
  • Ability to be self-motivated and responsible

MARGINAL FUNCTIONS:

  • Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Required to perform other tasks and duties as assigned.
  • Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.

ENVIRONMENT: Office setting, with overhead lighting and ventilation.

We are an Equal Opportunity Employer

M/F/D/V

Posted July 10, 2026

About The Abbey Resort

The Friendliest Resort in Lake Geneva is growing our team!

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

Benefits 

  • Employee discounts on property and at other First Hospitality properties
  • Guest room discounts for friends and family
  • Free meals with every shift
  • On the job training
  • Welcoming and supportive global network
  • Medical, dental, and life insurance, 401K and more for full-time employees
  • Dental, Vision, and Teladoc benefits for part-time employees 
  • Housing options at our retreat center

About First Hospitality

ABOUT FIRST HOSPITALITY 

At First Hospitality, our mission is to care for you on our journey together.

Founded in 1985, First Hospitality has curated a forward-thinking reputation. Successfully investing and managing hotels throughout the country, our passion for harnessing data to plan ahead means we don’t just follow industry trends, we create them.  This means creating value for our investors, opportunity for our employees, comfort for our guests, and trust for our partners.

First Hospitality is focused on achieving together through integrity, caring service, leadership, ownership, teamwork, full living, and inclusivity and social good.  We're thrilled for all we've achieved and believe we're still building our legacy of success.

JOIN THE TEAM!

First Hospitality believes we do better when you do better.  That's why we're committed to helping you build a future through comprehensive training and extensive career development opportunities.  We provide all employees with competitive wages, benefit enrollment options from the first day of employment, paid time off from the first hour worked, holiday pay, 401(k) retirement savings, and more!

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