Excellent opportunity with this growing and innovative company headquartered in Franklin, TN! Company offers a great work environment, excellent benefits and career development opportunities!
Director of Rooms
Hilton Franklin Cool Springs
601 Corporate Centre Drive
Franklin,
TN
37067
Hotel with 244 Rooms
Managed By
Chartwell Hospitality
Full-Time
Embrace the opportunity to elevate your career in a dynamic and prestigious environment. At Hilton Franklin Cool Springs, you’ll lead with purpose, overseeing rooms operations and crafting exceptional guest experiences. This is your chance to grow and refine your leadership skills within Chartwell Hospitality, a leader in the hospitality industry.
Key Responsibilities
- Oversee all room-related operations, including front office, guest services, housekeeping and security, ensuring a seamless and comfortable experience for guests.
- Engage with guests and staff beyond the desk, transforming challenges into memorable solutions and fostering open communication.
- Inspire and develop a dedicated team, creating an environment where motivated individuals thrive and advance.
- Monitor operational and financial performance, actively participating in budgeting and forecasting to optimize resources and enhance guest satisfaction.
Essential Skills and Attributes
- Outstanding verbal, comprehension, listening, and problem-solving abilities
- Strong interpersonal and time management skills
- Flexibility and enthusiasm in a dynamic environment
- Proficiency in report and accounting practices
- Exceptional guest relation skills
- Valid driver’s license
Qualifications
A four-year college degree or equivalent experience is essential, along with four to five years in a related role. Success in this position requires effective communication in English with associates, guests, and leadership, handling challenges with professionalism. Proficiency with computers and software is necessary, and the ability to lift or move up to 25 pounds occasionally.
Physical Requirements
The role demands regular sitting, standing, bending, walking, and using hands to manage tools or controls. Vision abilities for computer screen work are essential.
Benefits
- Medical, Dental, and Vision Insurance
- Life and AD/D Coverage
- Voluntary and Supplemental Benefits
- Long/Short Term Disability
- 401-K Plan
- Opportunities for Professional Growth and Development
- Competitive Compensation Based on Experience
- Exclusive Travel Discounts
Step into a role where your passion and skills align with opportunity. Join us at Hilton Franklin Cool Springs and make a lasting impact.
Posted July 13, 2026
About Hilton Franklin Cool Springs
A business base, near historic downtown Franklin
Off I-65, we're in the Franklin business district and within two miles of CoolSprings Galleria. Downtown Franklin is 10 minutes' drive, and the Charter House and Lotz House museums are six miles from our door. FirstBank Amphitheater presents concerts at Graystone Quarry, 15 minutes away. Enjoy our on-site restaurant, fitness center, and outdoor pool
About Chartwell Hospitality
Our Story
Founded in 2003 in Nashville, TN, Chartwell Hospitality began with a simple goal: to be the absolute best in the hospitality business. Since then, we’ve grown into a fully integrated real estate firm specializing in hotel acquisition, development, and management.
Redefining Hospitality
Over the years, we’ve spearheaded the creation of some of the best branded, limited and full-service hotels in America. As a result, our properties consistently surpass the competition in occupancy and market rates, redefining excellence in hospitality for our investors, associates, and guests.
Our Investment Strategy
At Chartwell Hospitality, we’re never a distant partner. Rather, we approach every real estate investment with an entrepreneurial spirit and an ownership mentality. That means we invest our own capital alongside that of our private and institutional investors. Knowing this, we scrutinize every prospective opportunity, factoring in:
- Demand generators like corporate, leisure, and residential growth
- Location values and property fundamentals
- Market cycles and timing
- Long-term and potential ROI
Work at Chartwell
Your Fulfilling Career Begins Here.
At Chartwell Hospitality, we want you to succeed. That’s why we offer outstanding benefits to promote good health and financial security for you and your family.
Partner with ChartwellWhether you’re an investor or simply looking to grow your career in the hospitality industry, you’re invited to be part of an elevated hotel experience with Chartwell Hospitality. Reach out today to learn more.