Director of Operations
Residence Inn Alexandria Old Town South at Carlyle
2345 Mill Road
Alexandria,
VA
22314
About the opportunity
The Operations Manager is responsible for overseeing the daily operational performance of the hotel to ensure seamless guest experiences, efficient departmental coordination, and consistent execution of service standards.
What you'll get to do
* Oversee daily hotel operations to ensure smooth coordination across all departments including Front Office, Housekeeping, Food & Beverage, and Engineering.
* Support leadership in achieving guest satisfaction, financial performance, and operational efficiency goals.
* Monitor service delivery across departments to ensure consistency with brand and luxury service standards.
* Address and resolve operational issues, guest concerns, and service recovery situations in a timely and professional manner.
* Collaborate with department heads to ensure staffing levels meet business demands and service expectations.
Skills and Experience
* 3–5 years of hotel or hospitality operations experience preferred.
* Strong understanding of hotel departmental operations and guest service standards.
* Excellent leadership, communication, and interpersonal skills.
* Strong problem-solving and decision-making abilities.
* Ability to manage multiple priorities in a fast-paced environment.
* Working knowledge of hotel systems and operational software preferred.
* Strong organizational skills and attention to detail.
About Residence Inn Alexandria Old Town South at Carlyle
Welcome Home, To Our All-Suite Hotel In Alexandria
Enjoy suite-style comfort at Residence Inn Alexandria Old Town South at Carlyle, ideally located near Arlington National Cemetery, Old Town Alexandria, and the King St–Old Town Metrorail Station, with convenient access to Washington, DC, the Pentagon, and nearby federal government offices—perfect for government travelers, military personnel, and business guests.Start your day with complimentary hot breakfast, stay active in the 24-hour fitness center, and stay connected with free high-speed WiFi. Our 720-sq-ft meeting space is ideal for board meetings, training sessions, and small government or corporate gatherings. Relax in spacious suites featuring plush bedding, sofa beds, ergonomic workspaces, flat-screen TVs with premium channels, and fully equipped kitchens with complimentary grocery shopping service. We’re also a pet-friendly hotel and your dog is always welcome. Whether visiting for government travel, military assignments, or a DC-area getaway, enjoy the comfort and convenience of suite-style living.
About Coury Hospitality - Corporate Office
About the Company
We are a group of forward-thinkers who are driven to create beautiful places and inspire unforgettable experiences. Our approach is very hands-on and creative, and our goal is to lay the foundation to usher you into an innovative realm of possibilities. Whether you are renovating an existing hotel, considering the purchase of a hotel, or exploring the viability of retrofitting a building for hospitality purposes, we are here to make your visions reality.
We live and breathe hospitality and offer expertise in every facet of our field.
Our story began 30 years ago when Paul Coury founded Coury Properties, a full-service commercial real estate investment advisory firm. In the late 1980's, Paul purchased his first hotel for redevelopment and started providing asset management services for an investor with hotels and golf courses spanning Florida, Chicago, California and Alaska. Over the years, operations also grew to include management of more than twenty commercial properties, investor-ownership of fifteen sites and a construction consulting development brokerage service, as well as the development of three ground-up residential communities, with an aggregate company value in excess of $200 million.
In 1999, after an extensive historical renovation that tied updated elegance and old glory together perfectly, Paul opened the doors of his first boutique hotel. The Ambassador Hotel Tulsa paved the way for many of our portfolio’s historic hotel renovations. As our portfolio continued to grow, we formed our hospitality division, Coury Hospitality.
Careers
Our values are embodied by our team members at every level. If you are interested in a career in the hotel management or operations industry, we welcome your application.
In addition to excellent benefits and salaries and a unique company culture, a position with us allows you to grow right alongside us.
Other Job Openings
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Director of Operations
$75,000 to $85,000 per year plus bonus