Front Desk Clerk
SpringHill Suites Atlanta Northwest
230 Interstate North Circle
Atlanta,
GA
30339
Description
Weekdays & weekends from 7am to 3:30 pm and 3:00 PM to 11:30 PM (schedule is subject to change based on business needs).
Must have weekly open availability and available to work either shift.
Applications submitted without a resume will not move forward.
Role Responsibilities:
As a Front Desk Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
- Assisting guests efficiently, courteously and professionally at all times.
- Maintain a high level of service and hospitality.
- Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
- Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
- Handle guest mail and messages with respect to privacy and professionalism.
- Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
- Be a great communicator to various departments and management on guest comments and concerns.
- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
- Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Salary - $16 per hour
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About SpringHill Suites Atlanta Northwest
Get more out of your getaway at our Atlanta Braves Hotel
Travel in style at SpringHill Suites by Marriott®, the all-suite hotel adjacent to the Atlanta Marriott NW and near Truist Park seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused - all at an affordable price. Our spacious suites and vibrant lobby offers flexible spaces perfect for working, meeting or relaxing. Take the stress out of travel with free Wi-Fi, a relaxing pool and fitness center. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary breakfast with fresh choices for a customized start to your day - like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Quite simply, from business trips to leisurely journeys, our SpringHill Suites near Truist Park and The Battery is a breath of fresh air. 1,800 sq. ft. of flexible meeting & event space available on-site, as well as an additional 22k sq. ft. at our adjacent Atlanta Marriott NW property.
About Concord Hospitality Enterprises
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.
Other Job Openings
-
Front Desk Clerk
$16.00 to $19.00 per hour -
Sales Coordinator
$22.00 to $24.00 per hour
