Banquet Captain
AC Hotel & Element By Westin Norterra
25100 N. 22nd Lane
Phoenix,
AZ
85085
Description
JOB OVERVIEW: Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe manner.
REPORTS TO: Catering Service Manager, Banquet Manager
ESSENTIAL JOB FUNCTIONS:
1. Check server and houseperson banquet event orders to ensure that all information is accurate.
2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
4. Communicate all banquet event order changes to catering or convention services office and affected departments.
5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
9. Post all banquet checks at end of day and turn in to Night Audit
10. Comply with attendance rules and be available to work on a regular basis.
11. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About AC Hotel & Element By Westin Norterra
Consistently ranked #1 among top hotel management companies on Glassdoor for best places to work. Your career journey with Crescent Hotels & Resorts has countless possibilities. We offer exciting positions across our company, from corporate roles to associates to property level and internships. We offer dynamic work environments that inspire growth and curiosity. We are known as the employer of choice, and we encourage you to find your passion.
About Crescent Hotels & Resorts
Working Here
Founded in 2001 by CEO Michael George, Crescent Hotels & Resorts lives in the belief that your drive to be the best is the force which has made Crescent Hotels & Resorts the Hotel Operator and Employer of Choice.Meet several of our associates and hear their story. With thousands of associates at Crescent, we make every day one of adventure where you can make a difference.
We Know Benefits
Dedicated, satisfied, and engaged associates are the key to our continued success.
At Crescent Hotels & Resorts, we strive for innovative ways to enhance our comprehensive selection of benefit offerings. Crescent associates working as few as 24 hours a week are eligible for our extensive menu of benefit programs.
Crescent's benefits offerings include:
- Healthcare insurance and prescription drug coverage
- Dental insurance
- Vision insurance
- Flexible/dependent-care spending accounts
- Life insurance and supplemental life insurance
- Short/long-term disability insurance
- Domestic Partner coverage
- Employee Assistance Program
- 401(k) with employer matching
- Paid holidays, vacation, and personal time off
- Tuition reimbursement program
- Discounted hotel rooms for associates and family
