Director of People Support (Human Resources)
The Westin Dallas Fort Worth Airport
4545 West John Carpenter Freeway
Irving,
TX
75063
Opportunity: Property Director of Human Resources
Lead human resource functions, including recruitment, training and development, benefit administration, and employee relations for the entire hotel, as well as serve as an effective member of the hotel executive committee. Work closely with the hotel General Manager and department leaders to ensure a positive culture throughout the hotel.
Potential Career Path
Human Resources Director – Regional Director of Human Resources – Corporate Human Resources Director
Essential Job Functions
- Lead all aspects of the HR program within the hotel, such as interviewing, selecting, training, scheduling, coaching and supporting associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Coordinate with HHM centralized Human Resources functional teams to ensure benefits, compensation, leave of training and employee relations programs are effectively communicated and administered at the property level.
- Lead an effective talent acquisition strategy including overseeing the full-cycle recruitment process; posting jobs, proactively sourcing candidates, interviewing and ensuring selection by hotel managers of the best qualified candidates.
- Onboard new hires and separate team members consistent with established standards and applicable state, federal and local laws and regulations.
- Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns. If concerns of harassment, discrimination, etc. arise, lead the internal investigation and review process.
- Develop and/or implement training programs as needed to meet HHM and brand standards.
- Lead a positive and performance-driven culture throughout the hotel.
- If applicable, guide functions of direct report(s) in the Human Resources function of the hotel, which may include overseeing administrative components of the payroll process.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- Bachelor’s Degree in Human Resources or a related field preferred.
- 5-7+ years previous Human Resources experience, preferably in a hospitality setting.
- Human Resource certification and/or involvement in local hotel HR community preferred.
HHM Hotels Benefits and Perks
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
- Referral Bonus Program
- Quarterly Incentives
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About The Westin Dallas Fort Worth Airport
Welcome To The Westin Dallas Fort Worth Airport
Embark on a revitalizing stay at our hotel near the airport
Settled deep in the heart of Texas, The Westin Dallas Fort Worth Airport welcomes you to a refreshing getaway. The moment you depart Dallas Fort Worth International Airport in our complimentary shuttle service, you'll be enamored by our thoughtful amenities. Find your sanctuary in our tranquil, pet-friendly rooms where luxurious bedding, flat-panel TVs, high-speed Wi-Fi and in-room spa services will help you switch paces and relax. From a coffee house to a casually elegant restaurant, our hotel offers an array of dining options to satisfy your hunger. If you're planning a sophisticated social affair or a business conference in Irving, you'll be delighted with our versatile event venues including an incredible ballroom. While you're in the area, explore popular destinations such as Globe Life Park, Toyota Music Factory, Grapevine Mills and Hackberry Creek Country Club. Whether you're here for a brief layover or an extended business trip, The Westin Dallas Fort Worth Airport will empower your travels.
About HHM Hotels
An Industry Leader in Hospitality
HHM Hotels is the preferred operator to many sophisticated and institutional owners of hotel real estate, including public and private owners, across the United States and Canada. We are known for consistent outperformance in operating results, the stability of our managed portfolio and operating teams, and our unrelenting focus on people, processes, and technology. HHM Hotels is tireless in delivering results and working closely with our owners across a portfolio of 240 hotels and over $2BN in managed revenues in the United States and Canada.
MANAGEMENT
For the past 30 years, HHM Hotels has focused on building out specific and differentiated capabilities and technology to serve our owners and drive industry-leading results in the areas of revenue generation, cost management, service delivery, and associate development and retention. In particular, we have focused on developing proprietary data, processes, and business systems to drive advantage and maintain our unwavering focus on results across every aspect of our managed hotels.
INVESTMENT
HHM Hotels has a highly active and productive investment team that seeks to leverage our operating capabilities and market knowledge to source, underwrite, and introduce deals to our stable of industry-leading investment partners. We have helped put together dozens of related deals and focus carefully on potential operational efficiencies, brand or market repositioning opportunities, and other ways that we can find value through our extensive market knowledge, operating capabilities, and in-house legal, asset management, and risk management teams.
BRAND POSITIONING
Our experience with branded and independent hotels allows us to quickly determine the brand positioning within a local market to ensure the highest operational profitability. We understand the demands of hotel openings and rebranding because we’ve been on the ground to lead them, from Forbes Five-Star property openings and global product launches to corporate rebranding projects around the world.
