The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Room Attendant
The Bellevue Hotel
200 South Broad Street
Philadelphia,
PA
19102
Hotel with 184 Rooms
Managed By
Highgate Hotels
Full-Time
Open Availability
QUALIFICATION STANDARDS |
Education & Experience:
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
Flexible and long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
General Requirements:
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times.
DUTIES & FUNCTIONS |
Fundamental Requirements:
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Thoroughly clean guestrooms according to standards.
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Remove all trash and dirty linen from guestrooms and hallways.
Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
Restock housekeeping cleaning cart for next day's use.
Replenish chemical bottles.
Clean room with the door closed according to standards, unless requested to do otherwise by the guest.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Posted August 18, 2026
About The Bellevue Hotel
The Bellevue Hotel is a living landmark that embodies the style and revelry of Philadelphia’s gilded days. Part history, part innovation and always timeless, here guests enjoy spacious hotel rooms in a Center City location on Broad Street.
The Bellevue Hotel is embarking on an exciting transformation journey, offering guests a whole new level of luxury and style upon completion. Stay tuned for an unforgettable experience in the heart of Philadelphia and join our team!
About Highgate Hotels
About the company
Passionate about hospitality? If so, we strongly encourage you to consider an exciting and rewarding career with Highgate Hotels. When joining the Highgate family, you become so much more than an associate; you become part of an elite team of individuals who are committed to providing world-class service to every guest, every time.
About Us
Highgate is an industry-leading investor and manager of hospitality assets. With over 25 years of experience, Highgate is the dominant hotel player in key gateway markets, such as New York, San Francisco, Boston, Miami, Key West and Waikiki, and an expanding presence in key European markets. We operate 100+ hotels and approximately 30,000 rooms around the world, with a diverse portfolio representing everything from legacy brands to bespoke lifestyle and independent hotels.
Boasting award-winning properties in North America and Europe, Highgate's success can be attributed to game-changing technological innovations, fresh insight into hotel trends and a creative approach to hotel management. We elevate the profile and performance of every hotel we touch by adhering to a set of standards that reflects our own expectations for greatness.
Highgate Culture
Highgate fosters an inspiring and inclusive culture that helps to make us best-in-class in the hospitality world. Unlimited career growth, inspiring leadership and long-term career possibilities are just some of the reasons why the most talented individuals in the hospitality world carve out long-term relationships within Highgate.
- Unlimited Career Growth
- Multiple-Brand Experience
- Long-Term Career Possibilities
- Your Chance To Make An Impact
- Inspiring Leadership
- Taking the Pulse of the Workforce
Highgate Benefits Summary
Highgate encourages the health and financial well-being of its associates by providing a comprehensive benefits program, elective coverage options and a savings plan to meet the personal needs of all associates and their families. Eligible full-time associates have the opportunity to participate in Highgate's comprehensive benefit program that includes:
- Medical/Pharmacy
- Dental Coverage
- Vision Coverage
- Life Insurance
- Voluntary Short Term Disability
- Voluntary Long Term Disability
Enhanced Benefit Offerings
- Physician at your Fingertips
- Wells Fargo Insurance Benefit HelpLine
- Employee Assistance Program (EAP)
- Identity Theft Solutions
- Employee Financial Solutions
- Health Care and Dependent Care Flexible Spending Accounts (FSAs)
Voluntary Benefit Offerings
- Trustmark Benefits Universal Life
- Trustmark Benefits Critical Illness
- Trustmark Benefits Accident Insurance
- Precious Pet Care
- Family Protection Plus
