Front Desk Clerk
The opportunity
Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now to join our team.
Pay
$14.00 – $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Weekly pay
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Life at Yellowstone Vacations
Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone, with close access to Grand Teton National Park.
- Shared apartments/rooms available for $85/ week
- Housing costs include utilities and WiFi
- Coin-operated laundry on-site
- Free weight room available
- Free Coach tours (based on availablity)
- Access to tons of outdoor activities, including:
- Exploring the 2.2 million acres of Yellowstone National Park
- Visiting nearby hot springs, geysers, and hot spots
What will you do?
- Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit.
- Answer phone inquiries, provide accurate information about services, and manage reservations.
- Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records.
- Outfit guests with appropriate attire and equipment for their scheduled activities.
- Resolve guest concerns and issues promptly to ensure a positive experience.
- Reconcile daily transactions, verify charges, complete required paperwork, and perform other assigned duties.
More about you
- Good interpersonal communication skills in person and by phone
- Ability to read and comprehend the standard operating procedures manual
- Must be able to multitask and function professionally under pressure from guests and supervisors
- Must have a valid driver’s license
- Strong organizational skills and attention to detail
- Ability to provide professional and courteous customer service in a fast-paced environment
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout the shift
Shift details
Days
Evenings
Split shift
Holidays
M-F
Weekends
8hr shift
10hr shift
Events
About Yellowstone Vacations
Yellowstone Vacations is a one-stop-shop for travelers to West Yellowstone, Mont., a top gateway destination for Yellowstone National Park.
Under its Yellowstone Vacations brand, Delaware North has been operating lodging, tours and activities for guests in and around Yellowstone National Park since 2014. It offers multiple lodging options just two blocks from the Park's West Entrance, including the Holiday Inn® West Yellowstone, Gray Wolf Inn & Suites, Yellowstone Park Hotel and the Explorer Cabins at Yellowstone.
Tour and activity operations are year-round and include the Buffalo Bus Touring Company, Rendezvous Snowmobile Rentals and Big Sky Car Rentals.
About Delaware North
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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