Houseperson

Our TEAM culture motivates and encourages every individual to achieve “MORE” in daily life and grow their career with a company that values them. Our hope is that each day, you discover new reasons to love what you do!

T.E.A.M. = Together Everyone Achieves More

Are you self-motivated, detail-oriented, and passionate about cleanliness and exceptional guest service? Do you enjoy working with people and take pride in creating memorable guest experiences? If so, we’d love to have you join our TEAM!

As a Houseperson, you will play an important role in maintaining the cleanliness, appearance, and overall guest satisfaction of our hotel. Your enthusiasm, genuine smile, attentive service, and commitment to cleanliness will help create an exceptional experience for every guest.

Full-Time | Shifts Vary:

• 7:30 AM–4:00 PM

• 8:30 AM–4:30 PM

• 2:00 PM–10:00 PM

We believe in promoting from within and helping our TEAM members build rewarding careers. Advancement opportunities include:

• Housekeeping Supervisor

• Maintenance Supervisor

• Assistant Housekeeping Manager

• Executive Housekeeping Manager

Our Management Development Program (MDP) gives top talent the opportunity to develop leadership skills and potentially advance into management in less than one year. If you’re looking to plant your roots, grow your career, and be part of a TEAM that feels like family, What’s Your More?

• 401(k)

• Health, Dental, Vision, Life & Voluntary Insurance

• Management Development Program

• TEAM & Travel Discounts

• Vacation, Wellness & Holiday Pay

• Career Advancement Opportunities

• Referral Bonus Program

• Convenient location within walking distance of multiple public transportation stations

• Full-time positions are benefits eligible, including paid time off, travel discounts, and medical/insurance options

Travel Discounts: With multiple brands and thousands of locations around the world, TEAM members are eligible for special hotel travel discounts and, in some cases, food & beverage discounts—whether you're traveling to relax, visit family, or see the world!

• Clean rugs, carpets, upholstered furniture, rooms, hallways, restrooms, and public areas according to hotel standards and procedures.

• Sweep, mop, scrub, wax, and polish floors; dust and polish metalwork.

• Wash walls and ceilings, move furniture, and turn mattresses as needed.

• Collect and transport soiled linen and trash from guest rooms, floors, poolside, and other service areas to designated locations.

• Receive, organize, and distribute clean linen; maintain appropriate linen par levels in floor pantries.

• Maintain housekeeping carts and stock room attendant closets.

• Deliver towels, cribs, cots, and other requested items to guest rooms.

• Perform Room Attendant duties when necessary.

• Walk assigned floors at the beginning and end of each shift to collect newspapers, newspaper bags, trash, and soiled linen.

• Report lost and found items, damages, or merchandise issues to Housekeeping Supervisors.

• Respond to guests and colleagues in a friendly, helpful, and professional manner.

• Follow all hotel standards, procedures, uniform requirements, and dress code policies.

• Complete additional duties as assigned by supervisors.

• Work effectively both independently and as part of a TEAM.

• Previous hotel or similar experience is preferred, but we are willing to train the right person.

• Brand experience is a plus.

• Must be available to work a flexible schedule, including evenings, weekends, and holidays.

• Ability to lift and carry up to 50 lbs.

• Ability to stand and walk for extended periods.

• Excellent English communication skills, including the ability to read, write, and speak fluently.

• Bilingual English/Spanish is a plus.

• Must be dependable, detail-oriented, guest-focused, and able to work effectively as part of a TEAM.

We are committed to thoroughly training and developing our TEAM members into future hotel leaders through hands-on learning, interactive teamwork, and a positive work environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.