Tour Guide
Delaware North at London Stadium - Queen Elizabeth Olympic Park
E20 2ST
Stratford England
United Kingdom
The opportunity
Delaware North UK is hiring a casual Tour Guide to join our collaborative team at London Stadium in Stratford, East London. As a Tour Guide, you will be leading guests around the venue, bringing the stories, achievements, and atmosphere to life. You will be sharing the history of stadium, including West Ham United F.C. and events like London 2012 Olympics and major concerts, guiding guests through an experience they will never forget. If you are outgoing, confident, and ready to grow your skills alongside a fast-paced team, join us to share our vision for creating memorable moments for guests. Apply today to kick off your new job at the heart of East London’s sports and entertainment.
Pay
The expected pay for this role is £27.10 / hour
What we offer
At Delaware North U.K., you’ll work at some of the coolest venues with the best team members. Here, you’ll find a welcoming team in an exciting, fast-paced environment, so although this might not be your only job, it may be your best. Team member perks include:
- Competitive weekly pay
- Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
- Experience working at major sporting events and concerts, including West Ham United Football Club, UK Athletics Meet, with musical icons taking the stage, and more in 2026 and 2027!
What will you do?
- Communicate confidently and clearly to large groups of guests throughout the tour experiences
- Engage guests in the exciting history of West Ham United Football Club, stadium events, such as concerts, Major League Baseball London Series, Monster Trucks, UK Athletics, and the London 2012 Olympics
- Execute tasks effectively and in a timely manor
- Ensure the operation complies with current health and safety, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- No degree or experience required
- DBS approved, or willing to partake in a DBS check
- Interests in sports and entertainment events
- Strong skills in communication, public speaking, people orientation, time management, and organisation
Physical requirements
- Ability to move around the venue, due to the nature of the role
- Availability to have a flexible schedule, attending shifts between Monday and Sunday
About Delaware North at London Stadium - Queen Elizabeth Olympic Park
Who we are
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the 60 – 80,000 seated stadia since 2015. As one of the UK’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing a show-stopping night with San Fender, with a homecoming performance from East London giants, Iron Maiden in 2025. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
About Delaware North
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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